Lecture Capture Status
Echo360 Status
October 29, 2024 8:33PM UTC
Scheduled - Maintenance Schedule: October 30, 6:00 AM Eastern U.S.
As part of our continuous efforts to enhance EchoVideo's performance and reliability, we will be conducting scheduled maintenance on our infrastructure.
Expected Impact: There will be little to no impact on end users during this maintenance.
October 30, 2024 10:00AM UTC
Active - Scheduled maintenance is starting.
October 30, 2024 10:20AM UTC
Completed - Scheduled maintenance is complete.
Scheduled - Maintenance Schedule: October 30, 6:00 AM Eastern U.S.
As part of our continuous efforts to enhance EchoVideo's performance and reliability, we will be conducting scheduled maintenance on our infrastructure.
Expected Impact: There will be little to no impact on end users during this maintenance.
October 30, 2024 10:00AM UTC
Active - Scheduled maintenance is starting.
October 30, 2024 10:20AM UTC
Completed - Scheduled maintenance is complete.
10:20, Wed 30 Oct 2024
October 18, 2024 11:49PM UTC
Investigating - On October 19th, some students in the AUS region experienced issues viewing Video on Demand (VOD) course content, with some receiving a 504 Gateway Timeout error. The issue was identified and resolved promptly, but it temporarily impacted the playback of course videos.
October 19, 2024 12:38AM UTC
Resolved - Upon identifying the root cause, our team promptly addressed issues within the services infrastructure, restoring chaptering and transcription services and future proofing for any additional spikes. Video playback was fully restored at 12:38 AWST, minimizing further impact.
We are taking additional measures to optimize the database and prevent similar incidents in the future.
Investigating - On October 19th, some students in the AUS region experienced issues viewing Video on Demand (VOD) course content, with some receiving a 504 Gateway Timeout error. The issue was identified and resolved promptly, but it temporarily impacted the playback of course videos.
October 19, 2024 12:38AM UTC
Resolved - Upon identifying the root cause, our team promptly addressed issues within the services infrastructure, restoring chaptering and transcription services and future proofing for any additional spikes. Video playback was fully restored at 12:38 AWST, minimizing further impact.
We are taking additional measures to optimize the database and prevent similar incidents in the future.
01:38, Sat 19 Oct 2024
September 16, 2024 3:03AM UTC
Investigating - We are investigating an issue with the Echo360 Active Learning Platform Administrative Services. Email services have been degraded due to an issue with a third party. Please stay tuned to status.echo360.com.
September 16, 2024 11:44AM UTC
Resolved - The third-party service responsible for handling email notifications within the platform has resolved the issue, and all notification emails are now being sent as expected.
Investigating - We are investigating an issue with the Echo360 Active Learning Platform Administrative Services. Email services have been degraded due to an issue with a third party. Please stay tuned to status.echo360.com.
September 16, 2024 11:44AM UTC
Resolved - The third-party service responsible for handling email notifications within the platform has resolved the issue, and all notification emails are now being sent as expected.
12:44, Mon 16 Sep 2024