The Service Board meets every 6 months and includes members of the University Community as follows;
1 member from the Student Body.
Student Support Services
1 member from a Student Support Service.
Faculty and Academic Staff
1 member from an Academic Department.
1 Member from a University Administrative Department
1 Member from a Commercial Department
3 Members from the Service Desk Team including the Service Owner and a member from the Senior Management Team.
Current Service Board Membership
Students: Sumaiya Khaku (Student Union)
Student Support Services: Anne Roberts (Library)
Faculty and Academic Staff: Stephen Lamb (German Studies & Senior Tutors Office)
Administrative Staff: Nick Hull (Academic Office)
Commercial Groups: Alison Foden (Arts Centre)
IT Services: Jas Dhillon (Service Owner), Steve Robinson (Head of Service Delivery), Paul Trimmer (Service Desk), Angela Roxburgh (Service Owner:Training)
The following items will be considered by the Board as part of the agenda:
- Review performance of the service during the previous period
- Review strategic priorities for the service
- Represent the University community, provide feedback and information about current and future usage, issues, and requirements.