Service Description

The firewall service provides the central firewall protection for the University. Signed in users (University staff and Post-graduate research students only) can see a list of currently open and blocked ports here. Please note that there are some exceptions to this, where departments have made special cases to us. If in doubt, please send us an email to helpdesk@warwick.ac.uk.

List of standard requests

Please note that this request is open to University staff and Post-graduate research students only.

• Request to open a port on firewall - Information
• Request to close a port on the - Information

All standard requests are handled through the Service Desk

Charges

The campus network is free at the point of use.

Availability

The service is available 24hrs a day, 7 days a week, apart for periods of non-availability required for planned maintenance. Support for the service is available during standard hours (8:30 - 17:30 Monday to Thursday, 8:30 - 16:30 Friday).