1. Go to https://ext-users.warwick.ac.uk.
2. Ensure that the group the new External User belongs to already exists in the External Users system. If it does not exist, create a group.
3. Under Actions, select Add external user.

4. On the Add user screen, enter a User code for the new External User. It must contain at least eight characters to avoid clashes with student and staff University IDs. Use the following naming convention:

   <your two-letter department code>_<first name initial><last name>

   For example, Frida Bloggs is working with the Department of Chemistry. Her user code would be ch_FBloggs.

5. In the Department box, enter the name of the department the External User works for or, if applicable, a group name or project. This field helps to identify your External Users.
6. Enter the person's email address, first name and last name.
7. Choose the appropriate Group from the drop-down list. All External Users must belong to a group.
8. Enter and confirm a password for the new External User.
9. Leave the default option for Days between prompting for new password as zero.
10. If you want the person to be able to use their External User account immediately, select Account live now.

11. The account's expiry date is one year from its creation date by default. If the person does not need access for a whole year, enter another Account expiry date.

    Note: it's not possible to set an External User code to expire more than one year in the future. If the person needs access for more than one year, you can change the expiry date in the future.
12. Select Add.
13. Inform the person what their new External User code and password are, and make them aware of the University's Acceptable Use Policy. We recommend that they change their password as soon as possible via the change password screen.

Support

Telephone 73737
Email webteam at warwick dot ac dot uk