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How should I do my laundry?

Laundry service on campus

See how to get some of your clothes or other items washed during your self-isolation.

From week 2 onwards

The University will provide an emergency laundry service for you from your second week of isolation on campus.

This service is limited to the items you need washing urgently and you will be provided with a single bag per week so you need to carefully choose what you want to be washed.

Hot wash only

Please be advised that due to Covid-19 guidelines items will be washed on a hot wash (60 degrees) and tumble dried.


If you have very sensitive skin or are allergic to standard types of laundry detergents then the University's laundry service will not be suitable for you as the University is not able to make specific wash requests for individuals who may have sensitivities or allergies to standard washing detergents.


Whilst every care will be taken the University is not responsible for the fastness of colour, fading, shrinkage, reshaping, loss or damage of buttons and zips. The University will do its best and exercise the utmost care in cleaning any clothing items entrusted to us. However, the University will not be liable for damage or loss as a result of using this service.

How to arrange a collection

Laundry will be collected between 9am-12pm Monday to Friday. There is no service at weekends so if your washing is collected on a Friday it will not be returned until Monday afternoon at the earliest.


  • Do not overload the laundry bag, as they are only thin and designed to dissolve in the washer. Staff are not allowed to handle the laundry directly.
  • Make sure the laundry bag is tied at the top
  • Place the filled laundry bag into the second clear plastic bag you have been supplied, as this helps us with transportation and stops the laundry bags from splitting
  • Any laundry which does not meet the guidelines may have to be rejected and not collected

Find out more when you complete our laundry service request form.

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