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Books, book chapters and journal articles


  • Spencer-Oatey, Helen, Kádár, Dániel Z. Intercultural Politeness. Cambridge: Cambridge University Press.


  • Spencer-Oatey, Helen and Wang, Jiayi (2020) Establishing professional intercultural relations: Chinese perceptions of behavioural success in a Sino-American exchange visit. Journal of Intercultural Communication Research. Available open access.
  • Jordans, Eva., Ngweno, Bettina, Spencer-Oatey, Helen. Developing Global Leaders: African Case Studies. New York: Palgrave. Conceptualisation of leadership and Overview of findings
  • Debray, Carolin & Spencer-Oatey, Helen (2019) 'On the same page?' Marginalisation & positioning practices in intercultural teams. Journal of Pragmatics, 144: 15-28. Open access to the article here.
  • Spencer-Oatey, Helen & Dauber, Daniel (2019) Internationalisation and student diversity: How far are the opportunity benefits being perceived and exploited. Higher Education (online first). Open access to the article here.
  • Spencer-Oatey, Helen & Dauber, Daniel (2019) What is integration and why is it important for internationalization. A multidisciplinary review. Journal of Studies in International Education (online first). View
  • Spencer-Oatey, Helen. (2018). Transformative learning for social integration : overcoming the challenge of greetings. Intercultural Education, 29(2), pp. 301-315. View
  • Spencer-Oatey, Helen & Dauber, Daniel. (2018) Internationalizing the student experience. In: Teixeira, P.N. and Shin, J-C. (General editors), Encyclopedia of International Higher Education Systems and Institutions, sub-section Higher Education as a Global Reality. Springer.
  • Spencer-Oatey, H. & Zegarac, V. (2018) Conceptualising culture and its impact on behavior. In C. Frisby & W. O’Donohue (Eds.) Cultural Competence in Applied Psychology: An Evaluation of Current Status and Future Directions. New York: Springer, pp.211–242.
  • Vigier, Mary & Spencer-Oatey, Helen. (2018). The interplay of rules, asymmetries in language fluency, and team dynamics in culturally diverse teams: case study insights. Cross Cultural and Strategic Management, 25 (1), pp. 157-182, View
  • Spencer-Oatey, Helen. and Wang, Jiayi (2017). Intercultural pragmatics. In: Sybesma, R. (Ed.) Encyclopedia of Chinese Language and Linguistics, Vol. 2 (pp.441–445). Leiden: Brill
  • Spencer-Oatey, Helen. & Zegarac, Vladimir (2017). Power, solidarity and (im)politeness. In: J. Culpeper, M. Haugh & D. Kádár (eds.) Handbook of Linguistic Politeness Research. Basingstoke: Palgrave Macmillan, pp.119–141.
  • Spencer-Oatey, Helen, Dauber, Daniel, Jing, Jing, Wamg Lifei. (2017). Chinese students' social integration into the university community : hearing the students' voices. Higher Education, 74 (5), pp. 739-756, View full article.
  • Vigier, Mary, Spencer-Oatey, Helen. (2017). Code-switching in newly formed multinational project teams : challenges, strategies and effects. International Journal of Cross Cultural Management, 17 (1), pp. 23-37, View
  • Beaven, Ana Maria G., Spencer-Oatey, Helen. (2016). Cultural adaptation in different facets of life and the impact of language: a case study of personal adjustment patterns during study abroad. Language and Intercultural Communication, 16 (3), pp. 349-367, View
  • Fink, Gerhard, Dauber, Daniel. (2016). Slawek Magala's view on management of meaning and organisational change : an essay in honour of Slawek Magala. Journal of Organizational Change Management, 29 (1), pp. 59-67, View
  • Spencer-Oatey, Helen. (2016) Planning a collaborative workshop: Negotiating preferences and achieving synergy. In: C. Barmeyer and P.Franklin (eds.) Intercultural Management. A Case-based Approach to Achieving Complementarity and Synergy. Basingstoke: Palgrave Macmillan, pp.38–50.
  • Spencer-Oatey, Helen, Kádár, Dániel Z. (2016). The bases of (im)politeness evaluations: culture, the moral order and the East-West debate. East Asian Pragmatics, 1 (1), pp. 73-106, View
  • Spencer-Oatey, Helen, Dauber, Daniel. (2016). The gains and pains of mixed national group work at university. Journal of Multilingual and Multicultural Development, 38 (3), pp. 219-236, View
  • Messelink, H. E., Van Maele, Jan, Spencer-Oatey, Helen. (2015). Intercultural competencies: what students in study and placement mobility should be learning. Intercultural Education, 26(1), pp. 62-72, View
  • Reissner-Roubicek, Sophie (2015). Teamwork and the 'global graduate' : negotiating core skills and competencies with employers in recruitment interviews. In: Angouri, Jo; Marra, Meredith; Holmes, Jane; (ed.), Negotiating Boundaries at Work. Edinburgh University Press, pp.66-86.
  • Spencer-Oatey, Helen (2015). Politeness and rapport management. In: Bennett, J. (ed.) The Sage Encyclopedia of Intercultural Competence. Thousand Oaks: Sage.
  • Spencer-Oatey, Helen (2015). Rapport management. In: Tracey, K. (ed.) Encyclopedia of Language and Social Interaction. London: Wiley.
  • Spencer-Oatey, Helen. & Harsch, Claudia. The critical incident technique. In: H. Zhu (ed.) Research Methods in Intercultural Communication. London: Blackwell, pp.223–238.
  • Wang, Jiayi, Spencer-Oatey, Helen. (2015). The gains and losses of face in ongoing intercultural interaction: a case study of Chinese participant perspectives. Journal of Pragmatics, 89, pp. 50-65, View
  • Wang, Jiayi & Spencer-Oatey, Helen (2015). The challenge of building professional relations across cultures: Chinese officials in America. In E. Christopher (Ed.) International Management and Intercultural Communication. A Collection of Case Studies. Vol. 1, (pp.90-107). Basingstoke: Palgrave Macmillan.
  • Spencer-Oatey, Helen. (2014). Key concepts in applied linguistics: intercultural communication/interaction. Elia, 14 (13), pp. 165-171, View full article
  • Spencer-Oatey, Helen and Franklin, Peter (2014). Intercultural interaction. In: C. Chapelle (Ed.) Encylopedia of Applied Linguistics. London: Wiley.
  • Žegarac, Vladimir, Spencer-Oatey, Helen, Ushioda, Ema. (2014). Conceptualizing mindfulness-mindlessness in intercultural interaction. International Journal of Language and Culture, 1 (1), pp. 75-97, View
  • Spencer-Oatey, Helen. (2013). Maximizing the benefits of international education collaborations: managing interaction processes. Journal of Studies in International Education, 17 (3), pp. 244-261, View
  • Spencer-Oatey, Helen. (2013. Relating at work: facets, dialectics and face. Journal of Pragmatics, 58, pp. 121-137, View
  • Žegarac, Vladimir, Spencer-Oatey, Helen. (2013). Achieving mutual understanding in intercultural project partnerships: co-operation, self-orientation, and fragility. Intercultural Pragmatics, 10 (3), pp. 433-458, View
  • Dauber, Daniel. (2012). Opposing positions in M&A research : culture, integration and performance. Cross Cultural Management: An International Journal, 19 (3), pp. 375-398. View
  • Dauber, Daniel, Fink, Gerhard, Yolles, Maurice. (2012). A configuration model of organizational culture. Sage Open, 2 (1), pp. 1-16, View full article
  • Fink, Gerhard, Dauber, Daniel, Yolles, Maurice. (2012). Understanding organisational culture as a trait theory. European Journal of International Management, 6 (2), pp. 199-220, View
  • Reid, Stuart & Spencer-Oatey, Helen (2016). Towards the global citizen: Utilising a competency framework to promote intercultural knowledge and skills in HE students. In: J. Ryan (ed.) Cross-Cultural Teaching and Learning for Home and International Students: Internationalisation of Pedagogy and Curriculum in Higher Education. Abingdon: Routledge, pp. 125-140.
  • Reid, Stuart & Spencer-Oatey, Helen (2012). Beyond stereotypes: Utilising a generic competency approach to develop intercultural effectiveness. In: V. Carayol & A. Frame (eds.) Communication and PR from a Cross-Cultural Standpoint. Brussels: Peter Lang, pp.15-30.
  • Spencer-Oatey, Helen (2012) Maximizing the benefits of international education collaborations. Managing interaction processes. Journal of Studies in International Education, 17(3), pp.244-261.View.
  • Spencer-Oatey, Helen. (2011). Conceptualising 'the relational' in pragmatics: insights from metapragmatic emotion and (im)politeness comments. Journal of Pragmatics, 43 (14), pp. 3565-3578, View
  • Spencer-Oatey, Helen, Isik-Guler, Hale, & Stadler, Stefanie (2011). Intercultural communication. In Handford, M. & Gee, J. (eds) The Routledge Handbook of Discourse Analysis. London: Routledge, pp.572–586.
  • Spencer-Oatey, Helen (2010) Intercultural competence and pragmatics research: Examining the interface through studies of intercultural business discourse. In Trosborg, A. (ed.) Handbooks of Pragmatics (HOPS): Vol.7: Pragmatics across Languages and Cultures. Berlin: Mouton de Gruyter (pp.189–216).
  • Kothoff, Helga, Spencer-Oatey, Helen (eds) (2009) Handbook of Intercultural Communication. Berlin: Mouton de Gruyter.
  • Spencer-Oatey, Helen (2009). Face, identity and interactional goals. In Bargiela-Chiappini, F. and Haugh, M. (eds.) Face, Communication and Social Interaction. London: Equinox Publishing (pp.137–154.)
  • Spencer-Oatey, Helen, Franklin, Peter (2009) Intercultural Interaction. A Multidisciplinary Approach to Intercultural Communication. Basingstoke: Palgrave.
  • Spencer-Oatey, H. (ed.) (2008) Culturally Speaking. Culture, Communication and Politeness. 2nd edition. London: Continuum.


Handbook ICC

Culturally Speaking