Sense-making Representation of a Technologically-enabled Society (SeRTES)
About the Project
The SeRTES proposal addresses the challenges in providing an understanding of the information ecosystem that is emerging as IT provision becomes ubiquitous. It aims to make sense of the ecosystem that is enabled by technology, build different representational perspectives within a representation of the ecosystem and resolve the inherent tension between the need to abstract and the need to be concrete within the representation. It will develop an approach capable of mapping and representing the richly diverse collection of inter-related concepts that confuse businesses, designers, implementers and users.
The research aims to provide a set of requirements/specification of a visualisation to show scenarios – 'the whole' rather than 'the parts'—of how issues in a technological-enabled society are dynamically related, i.e. how entities, individuals, institutions, laws, and risks dynamically interact within the virtual realm.
Methodology
The project ill employ a range of methodologies grounded in the multi-disciplinary expertise of the team to develop and demonstrate the value of its approach. Various methodologies will complement and inform one another over the course of the project, including:
- The application of the various disciplinary perspectives of the research team to provide a multi-layered analysis
- The development of initial conceptualisations
- Mapping methodology
- An examination of new forms of organisation
- The usage of small practical case studies to provide indicators of the complexity of the issues
- Vignettes/micro-cases to demonstrate and test the value of the mapping methodology
- Interviews with focus groups
Research Team
Publications/Research Outputs
Wakenshaw S, Ng I, Venters W, Brown K, Lloyd A, Pym D, Rajarajan M & Speed C (2013) Revisiting Technology Thinking in Service Innovations and Consumer Experiences: An Empirical Research. 2013 Frontiers in Service Conference, July 4-7, Taipei, Taiwan
Collinson M, McDonald K & Pym D (2013) A Substructural Logic for Layered Graphs. Accepted
for publication with Journal of Logic and Computation, subject to revisions
Funding
Project timeframe
April 2012 – December 2012
Website
Contact
Project Poster