Log a support call - WBS staff and students only

Please help us to help you. A few minutes spent completing this support request fully may allow us to fix your problem much faster, meaning less inconvenience to you.

This form is for WBS students or staff only. All other users should contact the central university's IT Services department
Except where your problem is related to lost work we recommend you try restarting your computer and trying the action again before logging a call.
Note our support service times during and outside term time are at http://help.wbs.ac.uk/contact

Your name|Your name

University card number|University card number

Email address|Email address

Other contact details (e.g. phone, mobile, other email)|Other contact details (e.g. phone, mobile, other email)

What were you trying to do?|What were you trying to do?

What happened?|What happened?

Please include the exact text of any error messages (don't worry if it appears to be gibberish, it may still be useful)|Please include the exact text of any error messages (don’t worry if it appears to be gibberish, it may still be useful)

Please attach any files that you think may assist in the resolution of this issue (e.g. damaged files, screen shots)|Please attach any files that you think may assist in the resolution of this issue (e.g. damaged files, screen shots)

Attach file

No files are currently attached.

Were you using your own, a central university or WBS computer (in case of the latter include its number that is on a red label on the PC e.g. WBS001234) |Were you using your own, a central university or WBS computer (in case of the latter include its number that is on a red label on the PC e.g. WBS001234)

What steps have you unsuccessfully tried to resolve the issue (e.g. restarted, tried on another computer...)|What steps have you unsuccessfully tried to resolve the issue (e.g. restarted, tried on another computer…)

Privacy notice

This form records personally-identifiable information for the sole purpose of providing support. It will be stored in secure systems and can only be accessed by members of the WBS Information Systems Support Unit.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. If you wish to submit a data subjects rights request, make a complaint or report a suspected personal data breach, please contact the University’s Data Protection Officer by email at infocompliance@warwick.ac.uk.

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Log a support call - WBS staff and students only

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