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Log a support call - WBS staff and students only

Please help us to help you. A few minutes spent completing this support request fully may allow us to fix your problem much faster, meaning less inconvenience to you.

  • This form is for WBS students or staff only. All other users should contact the central university's IT Services department
  • Except where your problem is related to lost work we recommend you try restarting your computer and trying the action again before logging a call.
  • Note our support service times during and outside term time are at
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Privacy notice
This form records personally-identifiable information for the sole purpose of providing support. It will be stored in secure systems and can only be accessed by members of the WBS Information Systems Support Unit.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. If you wish to submit a data subjects rights request, make a complaint or report a suspected personal data breach, please contact the University’s Data Protection Officer by email at

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