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Remote Access to your Office Computer

These instructions are appropriate for users of non-Microsoft devices such as Macs, iPads or Android devices. Users of computers running Microsoft Windows are recommended to follow these alternative instructions. Windows logo A Microsoft user? Click here


You are a WBS staff member with a second device at home. You would like to connect to your office computer to work as though you were sat at your work desk.

Explanation of Remote Desktop

Remote desktop allows you to connect to your office computer from a home computer. The office computer does all the work with the results showing on the home computer’s monitor. It is just as though you are sat in your office; you have access to all the same applications, all your drives (including your H drive and I drive) and to your printers.


There are three stages to connecting to your office computer using Remote Desktop:

  1. Set up your office computer (should only need doing once)
  2. Install the University VPN client on your home computer to ensure your connection is secure. Again you should only need to do this once
  3. Connect from your home computer (needs doing each time you want to connect).

Stage 1: Setting up your office computer (should only need to be done once)

  • Log into your office computer and start 'Run Advertised Programs' by double-clicking the shortcut on the desktop

    Double click the Run Advertised Programs link on your desktop
  • Locate and run the option to turn on 'Remote Desktop'

    Remote Desktop
  • On the resultant screen note down the IP address as you will need this later (shown at 1 in the picture below). You should also see a list of users able to remote desktop to your machine (2), typically this will only show your username. If you share your computer with someone else you will both have to run this application once

  • Note down your machine

Stage 2: Installing the University's VPN client on your home computer (should only need to be done once)

If you have never used the vpn service before you will need to request access from central university, this can be done by visiting selecting 'Order a Service' & under the heading Networks selecting 'Request VPN Access'

Note: You will need to have administrator rights on your home computer to install this software. If you do not please contact whoever looks after your home computer.

  • Open a browser (Internet Explorer recommended for a PC, Firefox for a Mac) and visit
  • Enter your ITS username (typically something like u1234567 or bsxxx) and password. Follow the wizard to install the client software.

Stage 3: Connecting from your home computer/device

  • Start the Cisco AnyConnect VPN client on your device if it is not configured to start automatically. How this is done will depend on the kind of device you are using.
  • Click Connect...

Click Connect

  • Enter your ITS username (typically something like u1234567 or bsxxx)

    Enter username and click OK
  • Now start the Remote Desktop program on your device. Again, how this is done depends entirely on what particular device you are using. If are using a Mac and are unsure of which remote desptop apps to use, the following two are freely available;

Microsoft Remote Desktop


  • Your interface will likely look different but you will need to enter your office computer's IP address from Stage 1 and your WBS username in the form WBSDOM\username