You are a WBS staff member or PhD researcher with a second computer at home that uses Microsoft Windows. You would like to connect to your office computer to work as though you were sat at your work desk. Your office computer will be left powered on.
Explanation of Remote Desktop
Remote desktop allows you to connect to your office computer from a home computer. The office computer does all the work with the results showing on the home computer’s monitor. It is just as though you are sat in your office; you have access to all the same applications, all your drives (including your H drive and I drive) and to your printers.
There are three stages to connecting to your office computer using Remote Desktop:
- Set up your office computer (should only need doing once)
- Set up your home computer to connect securely to WBS systems (should only need doing once)
- Connect from your home computer (needs doing each time you want to connect).
Stage 1: Setting up your office computer (should only need to be done once)
- Log into your office computer and start enable Remote Desktop for user account either by running the ''Remote Desktop" application in Software Centre (Windows 10) or the equivalent in 'Run Advertised Programs' (Windows 7).
- On the resulting screen note the IP address as you will need this later (shown at 1 in the picture below). You should also see a list of users able to remote desktop to your machine (2), typically this will only show your username. If you share your computer with someone else you will both have to run this application once
Stage 2: Set up your home computer to connect securely to WBS systems (should only need to be done once)
- Open the Remote Desktop Connection application on your home computer. With Windows 7 or 10 click Start and then type 'Remote' into the search field. Select 'Remote Desktop Connection' from the results list. Alternatively you can also access this by clicking Start > All Programs > Accessories > Remote Desktop Connection
- Click the Options button on the 'Remote Desktop Connection' client
- On the General tab enter your computer's IP address as noted from step 1. Enter your username in the form wbsdom\username
- Click the Advanced tab and then the Settings button.
- Enter the settings as shown below and then click OK.
- Click back to the 'General' tab and click the 'Save As' button. Edit the file name to something meaningful (such as 'Connect to Office PC') and save the resulting file to the Desktop of your home computer.
Stage 3: Connecting from your home computer
- Double-click the shortcut you created on your desktop in Stage 2.
- You may receive the following warning. This is not a cause for undue concern, rather it is your computer warning you that it cannot verify that the computer to which you are connecting is who it claims to be. As you are following approved instructions are you are safe to tick the box to stop this message appearing each time and to click Connect.
- Enter your regular WBS password when prompted and click OK. You may notice that you are now listed as logging into two computers, firstly the RD Gateway server that will encrypt your connection to keep you safe and secondly your office computer.
Additional information and troubleshooting
Lost connection to your networks drives after using Remote Desktop
After you disconnect and start using your computer again in your office you may find that your network drives (e.g. H, I and S drives) become unavailable Please see 'How to quickly re-map network drives' for an explanation of how you can quickly regain access.