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Remote Access to your Office Computer

These instructions are appropriate for users wishing to use Remote Desktop from a Windows machine. Users of other kinds of machines (e.g. Macs, iPads, Android devices etc) should use these alternative instructions. Mac icon Not a Microsoft user? Click here


You are a WBS staff member or PhD researcher with a second computer at home that uses Microsoft Windows. You would like to connect to your office computer to work as though you were sat at your work desk. Your office computer will be left powered on.

Explanation of Remote Desktop

Remote desktop allows you to connect to your office computer from a home computer. The office computer does all the work with the results showing on the home computer’s monitor. It is just as though you are sat in your office; you have access to all the same applications, all your drives (including your H drive and I drive) and to your printers.


There are three stages to connecting to your office computer using Remote Desktop:

  1. Set up your office computer (should only need doing once)
  2. Set up your home computer to connect securely to WBS systems (should only need doing once)
  3. Connect from your home computer (needs doing each time you want to connect).

Stage 1: Setting up your office computer (should only need to be done once)

  • Log into your office computer and enable Remote Desktop for your user account by running the ''Remote Desktop" application in Software Centre.
  • On the resulting screen note the IP address as you will need this later (shown at 1 in the picture below). You should also see a list of users able to remote desktop to your machine (2), typically this will only show your username. If you share your computer with someone else you will both have to run this application once

    Note down the IP address as you will need it later

Stage 2: Set up your home computer to connect securely to WBS systems (should only need to be done once)

  • Next we need to make sure your remote connection is secure to WBS systems, this is done through our gateway server. To apply the gateway settings right click on the file below. Choose 'Save target as' or similar and save the file to the desktop on your home computer or another easy-to-find location.
    WBS Remote Desktop shortcut
  • Navigate to the file you just saved and double-click to open.
  • On the General tab enter your computer's IP address as noted from step 1. Enter your username in the form wbsdom\username
    Enter your office desktop IP address, your username and click save
  • Click the 'Save' button.

Stage 3: Connecting from your home computer

  • Double-click the shortcut you created on your desktop in Stage 2.

    Double click on the wbs_gateway.rdp file you saved on your desktop

  • You may receive the following warning. This is not a cause for undue concern, rather it is your computer warning you that it cannot verify that the computer to which you are connecting is who it claims to be. As you are following approved instructions you are safe to tick the box to stop this message appearing each time and to click Connect.

    The connection warning box can be safely ignored
  • Enter your regular WBS password when prompted and click OK. You may notice that you are now listed as logging into two computers, firstly the RD Gateway server that will encrypt your connection to keep you safe and secondly your office computer.
    Enter your passworde and click OK