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Pre-installation of software in the PG IT Suite

Installing software on WBS computers should be as simple as clicking the relevant icon in WBS applications. For a single user the installation make take a few minutes, depending on the size of the software program. When a whole group of students tries to install the same program at the same time however the time required can increase sharply and the first part of your class can be wasted while everyone installs the necessary software.

To reduce this problem ISSU are able to offer a system whereby large applications are pre-installed on the computers prior to the class with the following conditions:

  • We do not guarantee 100% coverage. Usually the software installs automatically on between 90% and 100% of the computers. A few users may still need to install manually however by clicking the relevant icon.
  • This pre-installation does not work on the lectern machine. It is strongly recommended that the presenter installs the software themselves on the lectern computer at least a week before their intended session. This gives enough time to resolve any errors that may occur.
  • We require time to set up a pre-installation routine. For a completely new program we would normally require 30 days' notice.
  • There is a significant time input required for the pre-installation of software. We would not, therefore, do this for small software packages that will not take an extended period of time to install. Equally we would be unlikely to pre-install software for small classes.

To request the pre-installation of software please contact the WBS Helpdesk.