News
EMAIL BEST PRACTICE -NEW VERSION NOW AVAILABLE
The latest version of our email best practice guide is available at the link below. This short guide (two sides of A4) contain information on avoiding the most common email problems and difficulties that we see. It is likely to be well worth your while having a look to ensure you do not cause your recipients, yourself or the school problems and embarrassment.
http://help.wbs.ac.uk/kb/email/email_admin/best_practice
http://help.wbs.ac.uk/kb/email/email_admin/best_practice
PROBLEMS WITH SOME @WARWICK.AC.UK EMAIL ADDRESSES
IT Services are reporting problems with some @warwick.ac.uk email addresses. The issue began on September 17th and ITS believe they have fixed the issue for the majority of users. Any remaining problems are being fixed on an individual basis. If you have any problems sending emails to an @warwick.ac.uk or hear that others are having problems emailing you please contact the IT Services helpdesk on 73737 or helpdesk@warwick.ac.uk. WBS email addresses and accounts are not affected. More details are at: http://www2.warwick.ac.uk/services/its/newschanges/incidents/2007/email20-sept-10
NEW WBS LOGO - CHANGES TO YOUR PC
Over the next few days changes will be automatically applied to your computer to replace the WBS logo you see when your computer is started up. These changes have already been made to student computers but will be introduced for staff in a managed way in case they cause problems. You will not need to do anything to enable these changes but may see some brief activity (e.g. screen flashing) when logging into your computer.
PHISING EMAILS - DON'T FALL FOR THEM
Criminals are clearly targeting the university with fake emails trying to steal usernames and passwords. In particular criminals appear to be taking advantage of confusion around this summers outsourcing of Warwick student email to try to catch people out. Please see the link below for examples of recent phishing emails and tips on how to spot them... along with a quiz to see if you can spot the fakes.
http://help.wbs.ac.uk/kb/email/spamphish/phish
http://help.wbs.ac.uk/kb/email/spamphish/phish
OFFICE FOR MAC - AVAILABLE VIA DOWNLOAD FOR HOME USE
Microsoft Office 2008 for Mac is now available for download by eligible staff. Please see the following link for details of eligibility criteria:
http://www2.warwick.ac.uk/services/its/servicessupport/software/microsoft/officemacwah
http://www2.warwick.ac.uk/services/its/servicessupport/software/microsoft/officemacwah