WBS eSolutions Helpdesk Opening hours and Contact Details

• The Helpdesk is closed for all English Public Holidays. For a list of these see https://www.gov.uk/bank-holidayLink opens in a new window .
• Like the rest of the University the Helpdesk is closed for an extended period over the Christmas holiday [typically from around the 22nd December until around 3rd January]

Contacting the Helpdesk

• WBS IT Problems can be reported anytime via our online portal at https://helpdesk.wbs.ac.uk
• Email us at help@wbs.ac.uk 
• Pop in to see us in room 0.007 (ground floor at the bottom of the main central atrium)
• Or call us during our phone-line opening hours on (024) 765 22522 (or 22522 from an internal phone)
• You can also get systems updates via our status page Link opens in a new window

Walk-in office opening hours (WBS Room 0.007)

Monday - Thursday:	08.30 - 17.00
Friday	08:30 - 16:00

From Monday 22nd September with will change to;

Monday - Thursday:	08.00 - 17.30
Friday	08:00 - 16:30

Phone-line Hours

Monday - Thursday:	08.30 - 17.00
Friday:	08.30 - 16.00