WBS eSolutions Helpdesk Opening hours and Contact Details
- The Helpdesk is closed for all English Public Holidays. For a list of these see https://www.gov.uk/bank-holidayLink opens in a new window .
- Like the rest of the University the Helpdesk is closed for an extended period over the Christmas holiday [typically from around the 23rd December until around 2nd January]
Contacting the Helpdesk
- WBS IT Problems can be reported anytime via our online portal at https://helpdesk.wbs.ac.uk
- Email us at help@wbs.ac.uk
- Pop in to see us in room 0.007 (ground floor at the bottom of the main central atrium)
- Or call us during our phone-line opening hours on (024) 765 22522 (or 22522 from an internal phone)
- You can also get systems updates via our status page Link opens in a new window
Walk-in office opening hours (WBS Room 0.007)
In term time [now]
| Monday - Thursday: | 08.00 - 17.30 |
| Friday | 08:00 - 16:30 |
then
From Saturday 13th December
| Monday - Thursday: | 08.30 - 17.00 |
| Friday | 08:30 - 16:00 |
Phone-line Hours
| Monday - Thursday: | 08.30 - 17.00 |
| Friday: | 08.30 - 16.00 |