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General Enrolment Queries

If you have a question about enrolling at Warwick for the first time, you should check the section below as you may be able to find the information that you require.

You will receive an email notifying you when course registration becomes available for you. As long as you have met all the conditions on your offer, you should be asked to complete this 4-6 weeks in advance of your course start date. Do not try to access your online form before you receive an email asking you to do so, otherwise you may encounter problems.

Before you begin your studies there are some steps you need to enrol. Information will be available on the Welcome to Warwick website, where you can find instructions on how to upload a photo for your ID card, complete the online course registration process, register for an IT Services account, and access the online enrolment dashboard. You will receive an email 4-6 weeks in advance of your course start date, notifying you when your online course registration becomes available. If you do not already have a Warwick IT Services account, you can log into your enrolment form here. To log in you will need to enter your Warwick University ID and your Student Records Online password: Your seven digit Warwick University ID can be found on your formal Offer Email. If you do not already have a Student Records Online password, you can request one by clicking on the “Request Password” link. A password will then be sent to the personal email account you supplied when applying to the University. Please be sure to check your Trash and/or Junk folder in case your email provider filters the email as SPAM. If you do have Warwick IT Services details, please use these to access Student Records Online

Your Warwick University ID will be a 7 digits long number and can be found on your Offer Email. If you have studied at Warwick before, you will most probably retain your old Warwick University ID.

How do I submit my photograph?

You can upload your photo for your Warwick ID card via We accept photos in jpg, png or gif format. Please ensure your photo matches the criteria in our photo guidelines.

How do I know if my photograph have been submitted successfully?

Go to to see the photos you have uploaded and to select your preferred photo.

The photograph I've submitted appears slightly blurry/pixelated or the wrong size - what should I do?

You will need to upload a new photo. Find a new photo at least 240px wide x 240px high and ensure it is crisp. Upload this new photo via

Have you accepted and met all outstanding conditions on your offer?

Outstanding conditions may include production of your degree/other certificates, achievement of grades required in your offer etc. If you have not yet accepted and/or met your conditions of offer, you will not be able to begin your studies until you do so. If you believe you can now demonstrate that you have met your conditions, please contact either undergraduate admissions or postgraduate admissions.

Have you entered your Warwick University ID correctly?

Your University Warwick ID will be a 7 digit number, and can be found in your Offer Email. If you have studied at Warwick before, you will most probably retain your old Warwick University ID.

Have you entered your date of birth correctly?

The system is very literal. You must enter your date of birth in the format dd/mm/yyyy. If you have separated your digits with anything other than a slash, this will not let you in. If you have entered the year as a two digit number, this will not let you in. If you believe that you do not have the above 3 problems, and have still made 3 unsuccessful attempts to log in, please contact the Enrolment Team via the form below.

Are you trying to access course registration too early?

Course registration will only be open for you 4-6 weeks before your course start date. You will receive an email with instructions once you are able to enrol, so please wait for this before attempting to access course registration.

In certain, very limited circumstances, students are permitted to enrol provisionally on postgraduate courses when they still have conditions of their offer outstanding. This may happen if: You are awaiting the final confirmation of your DBS check You are beginning a PhD programme in September, but will not receive the results of your Master's degree until November Please note that if you still have conditions outstanding on your offer of a place to study at the University, your enrolment will remain provisional until you have satisfied all the outstanding conditions of your offer. If you fail to satisfy the outstanding conditions of your offer within six weeks of the date of your enrolment, your enrolment will be terminated and you will no longer be a student of the University. Any payments of stipends to Postgraduate students will not be paid until you have satisfied all outstanding conditions of your offer and are fully enrolled. For more information, please see the Payments to Students webpage.

You will be able to re-enrol once your results have been coded by Student Records. Once this coding is complete you will automatically receive the re-enrolment email instructing you how to complete re-enrolment.

Please fill out the below form and a member of the enrolment team will be in touch shortly. We aim to answer queries within three working days.

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