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Digital Platforms and Channels

CRM Training

Recent News and Updates

Azorus Training Guide now live!

We've created an Azorus Training Guide to help you understand the basics of our CRM platform. Find out how to create and edit components in emails, forms, events, and more!

Big Screen (Piazza) Refresh!

We've updated the layout for the Big Screen in the Piazza to display more information, and give us more flexibility for future content.

What are we responsible for?

  • Supporting the recruitment and conversion of prospective students, using the Azorus CRM system.
    • Integration of Azorus with other apps and data imports.
  • Supporting the Student Communications team using the Azorus CRM system.
  • Development and management of OurWarwick, our blogging platform.
  • Management of Warwick's UniBuddy presence.
  • Technical support and development of the Bizzabo virtual event platform.
  • Management of the Meet & Engage live chat platform.
  • Technical management of the Piazza Big Screen and Oculus digital screens.
  • Providing GDPR and Accessibility best practice and guidance to colleagues.
  • Co-development with IDG of the MyWarwick app.

Upcoming Training

Weekly CRM Clinic

Join us at 11am every Wednesday with your CRM questions

More information TBC

CRM Newsletter

We semi-regularly publish a newsletter with news and updates on Azorus functionality and CRM best practice.

Sign up to subscribe

CRM Network HE

The CRMNHE is a professional network of CRM colleagues from HEIs across the UK. Free to join and chaired by Richard Harrison they provide virtual and in-person conferences to share best practice and networking opportunities.

Join the network