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The Student Finance Team

The Fees Team

Email: studentfees@warwick.ac.uk 

For queries relating to:

  • Tuition / course fee invoices (copies can be reprinted from your Student Records (Evision) account
  • Withdrawal / suspension and impact on fees
  • SLC / SFE – change of circumstances and course transfers
  • Confirmation of Acceptance for Studies (CAS) and updates to payment records
  • US loans

Many common queries are answered in our Frequently Answered Questions, so to make sure you get the fastest response, please consult these before contacting us.

Telephone: 024 765 28471 (please note, this line is manned Monday to Friday between 10am and 12pm, and 2pm and 4pm only).

Email: sponsorinvoices@warwick.ac.uk

For queries relating to:

  • Invoice queries from sponsors
  • Submitting sponsor letters confirming support
  • NHS bursary funding confirmations

Please quote your Student ID number in the header of all emails and replies, and do not contact multiple email addresses with a single query, as this is likely to delay our responses.

The Collections Team

Email: studentcollections@warwick.ac.uk

For queries relating to:

  • Payment reminders received
  • Difficulties making fee or accommodation payments on time
  • Arranging instalment payments

Please note that the Student Records (Evision) system will be unavailable due to a full maintenance outage from Monday 17 January until Thursday 20 January 2022. You will be unable to make online payments during this period. Please try and ensure all payments are completed before the outage. If you are unable to do so, there is no need to email us, just make payment when the outage period is over.

Many common queries are answered in our Frequently Answered Questions, so to make sure you get the fastest response, please consult these before contacting us.

Telephone: 024 765 28472 (please note, this line is manned Monday to Friday between 10am and 12pm, and 2pm and 4pm only).

If you have queries around Direct Debit payments, please contact directdebits@warwick.ac.uk

Please direct refund requests for tuition fees and accommodation to studentrefunds@warwick.ac.uk

Please quote your Student ID number in the header of all emails and replies, and do not contact multiple email addresses with a single query, as this is likely to delay our responses.

Making Payments

Online

You can see your fees statement, pay online via Flywire, set up a direct debit and check your student loan status online by accessing the Finance section of the Student Records system.

Please note that the Student Records system will be unavailable due to a full maintenance outage from Monday 17 January until Thursday 20 January 2022. You will be unable to make online payments during this period. Please try and ensure all payments are completed before the outage. If you are unable to do so, there is no need to email us, just make payment when the outage period is over.

Over the telephone

Telephone payments can be made using UK credit or debit cards, by calling our payment line on 0330 088 3627.

Confirmation of receipt of payments

We issue receipts for all payments via email once payments have been received by the University. These can also be accessed via the Payments tab within your Student Record.

Please only email us if you have not received an receipt 10 working days after making a payment, using studentcollections@warwick.ac.uk

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