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The Student Finance Team

Student Fees Team

Handle queries relating to:

  • Tuition / course fee invoices (copies can be reprinted from your Student Records (eVision) account
  • Withdrawal / suspension and impact on fees
  • SLC / SFE – change of circumstances and course transfers
  • Confirmation of Acceptance for Studies (CAS) and updates to payment records
  • US loans

Answers to many common queries are answered in our Frequently Answered Questions, so please consult these before contacting us.

Telephone: 024 765 28471 (please note, this line is manned Monday to Friday between 10am and 12pm, and 2pm and 4pm only).

Email: studentfees@warwick.ac.uk

Please quote your Student ID number in the header of all emails and replies, and do not contact multiple email addresses with a single query, as this is likely to delay our responses.

External sponsors

For queries relating to:

  • Invoice queries from sponsors
  • Submitting sponsor letters confirming support
  • NHS bursary funding confirmations

Email: sponsorinvoices@warwick.ac.uk

Please quote your Student ID number in the header of all emails and replies, and do not contact multiple email addresses with a single query, as this is likely to delay our responses.

Student Collections Team

Handle queries relating to:

  • Payment reminders received
  • Difficulties making fee or accommodation payments on time
  • Arranging instalment payments
  • How to make a payment
  • Payments made to the University – receipts are issued automatically.

Many common queries are answered in our Frequently Answered Questions, please consult these before contacting us.

Telephone: 024 765 28472 (please note, this line is manned Monday to Friday between 10am and 12pm, and 2pm and 4pm only).

Email: studentcollections@warwick.ac.uk

Please quote your Student ID number in the header of all emails and replies, and do not contact multiple email addresses with a single query, as this is likely to delay our responses.

Direct Debits and Refunds

If you have queries around Direct Debit payments, please contact directdebits@warwick.ac.uk

Requests for refunds of tuition and accommodation fees should be directed to studentrefunds@warwick.ac.uk

Please quote your Student ID number in the header of all emails and replies, and do not contact multiple email addresses with a single query, as this is likely to delay our responses.

Making Payments

Online

You can see your fees statement, pay online via Flywire, set up a direct debit and check your student loan status online by accessing the Finance section of the Student Records system.

Advance Payments

If you wish to pay your fees, but are not a current enrolled student, please access the Flywire Open portalLink opens in a new window

Confirmation of receipt of payments

Receipts for all payments can be accessed via the Payments tab within your Student Record.

Please only make an enquiry if you have not received a receipt 10 working days after making a payment.

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