How to connect to the eduroam Wi-Fi network on Apple iOS

Introduction

eduroam, short for “education roaming,” is a secure, global Wi-Fi access service designed for the international research and education community. It enables students, researchers, and staff to obtain internet connectivity across campus and at other participating institutions worldwide, simply by using their home institution’s login credentials.

Who is this article for?

This article is helpful for all University of Warwick staff and students.

Need more help?

If you have followed these steps and you need further support, please contact us:

Visit IDG’s Service Portal

Phone +44 (0) 2476 573737 or ext. 73737 (internally)

The ServiceDesk is available 24 hours a day, 7 days a week

Last revised: 24/04/24

How to connect to eduroam on Apple iOS

These instructions were created on iOS version 17 but should apply to all iOS versions.

Before proceeding with the manual setup guide on this page, you may wish to try the automated tool available at https://cat.eduroam.orgLink opens in a new window

Manual setup

Select Settings then Wi-Fi

Select eduroam from the list of available networks.

iOS list of WiFi networks, including eduroam

Enter your UoW usercode and password in the format usercode@warwick.ac.ukLink opens in a new window

You will receive a prompt asking you to accept one or more certificates. It is important that you review the certificates to make sure that they are the correct ones. Click More Details to view the certificate properties. The correct certificates will have the following properties:

Certificate: eap.warwick.ac.uk

Subject Name

Country: GB
State/Province: NA
Locality: COVENTRY
Organisation: University of Warwick
Organisational NA
Common Name: eap.warwick.ac.uk
Serial Number: 10007163

Issuer Name

Country: NL
Organisation: GEANT Vereniging
Common Name: GEANT OV RSA CA 4

Certificate: AAA Certificate Services (Root Certificate)

Subject Name

Country: GB
Organisation: Comodo CA Limited
Common Name: AAA Certificate Services

Issuer Name

Country: GB
Organisation: Comodo CA Limited
Common Name: AAA Certificate Services
Version: 3
Serial Number: 1

Verify the Certificate Details match the properties on your Apple iOS device

Once you are satisfied the certificate is correct, click Trust to connect.

iOS screen asking the user to Trust the WiFi certificate