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How to connect to the eduroam Wi-Fi network on Apple MacOS

Introduction

eduroam, short for "education roaming," is a secure, global Wi-Fi access service designed for the international research and education community. It enables students, researchers, and staff to obtain internet connectivity across campus and at other participating institutions worldwide, simply by using their home institution's login credentials.

Who is this article for?

This article is helpful for all University of Warwick staff and students.

Need more help?

If you have followed these steps and you need further support, please contact us:

Visit IDG’s Service Portal

Phone +44 (0) 2476 573737 or ext. 73737 (internally)

The ServiceDesk is available 24 hours a day, 7 days a week

Last revised: 29/04/24

How to connect to eduroam on macOS

These instructions were created on macOS Big Sur but apply to other versions of macOS, both older and newer.

Before proceeding with the manual setup guide on this page, you may wish to try the automated tool available at https://cat.eduroam.org/

Manual instructions

  • Click the Wi-Fi icon on the menu bar and select the eduroam wireless network.
Apple Mac WiFi menu
  • Enter your University of Warwick usercode and password in the format usercode@warwick.ac.uk
Apple Mac WiFi menu with usercode and password entered
  • Before connecting, click Show Certificate to review whether the security certificate is valid.

Certificate authentication screen

The certificate should be issued to eap.warwick.ac.uk and issued by GEANT EV RSA CA 4.

You should click cancel to abort the connection if the server certificate does not match.

  • If it does match, press the blue Continue button and you will then be connected to the Wi-Fi.
Screen to connect to the WiFi
  • Please note: you may also be required to enter your macOS administrator password to update the settings on your Mac.
MacOS admin password screen