How to connect to the eduroam WiFi network on Other Devices
Introduction
eduroam, short for “education roaming,” is a secure, global WiFi access service designed for the international research and education community. It enables students, researchers, and staff to obtain internet connectivity across campus and at other participating institutions worldwide, simply by using their home institution’s login credentials.
Who is this article for?
This article is helpful for all the University of Warwick staff and students.
Need more help?
If you have followed these steps and you need further support, please contact us:
Visit IDG’s Service Portal
Phone +44 (0) 2476 573737 or ext. 73737 (internally)
The ServiceDesk is available 24 hours a day, 7 days a week
Last revised: 30/04/24
How to connect to eduroam on devices that support WPA2 Enterprise
Before proceeding with the manual setup guide on this page, you may wish to try the automated tool available at https://cat.eduroam.org/
This page gives general information to allow devices that support WPA2 Enterprise to connect to the wireless network.
General Settings
| Parameter |
Recommended Setting |
| Authentication / Security |
WPA2 Enterprise |
| EAP Method / Outer Authentication |
PEAP (Protected EAP) |
| Phase 2 Authentication / Inner Authentication |
MSCHAPv2 (MS Challenge Handshake Protocol v2) |
| Identity / Username |
Your University IT Services Username |
| Password |
Your University IT Services Password |
| Anonymous Identity |
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| Server Names for Certificate Verification |
warwick-wireless1.warwick.ac.uk |
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Streaming media devices, Smart TVs, game consoles and wireless printing
Streaming media devices, including those listed below, do not support WPA2 Enterprise and are not currently supported on the eduroam wireless network.
- Google Chromecast
- Google Home
- Amazon Echo
- Sonos Speakers
- Roku / NowTV
- Wireless Printers
- PlayStation
- Xbox
- Nintendo Switch
Many of these devices are designed for use in a home environment and do not support the WPA2 Enterprise wireless authentication method that academic institutions are required to use.
We are in the process of investigating alternative methods to allow these devices to connect securely to the wireless network.
For some of these devices, alternative connection methods exist. We have listed some of these below. For other devices, please contact the device manufacturer for support.
Apple TV - Wired
Plug your Apple TV into the Ethernet socket in your room. Enable Bluetooth on the Apple TV using the remote that came with it.
Enable Bluetooth on your iPhone or iPad and wait for 30-60 seconds. Your iPhone or iPad must be connected to eduroam and within Bluetooth range of the Apple TV.
This process should allow the iPhone/iPad to discover the Apple TV using Bluetooth. Once it has been discovered, the Apple TV will be displayed in the iPhone/iPad Control Centre. You can use the AirPlay and screen mirroring functions as normal.
Bluetooth is only used to discover the Apple TV and negotiate the connection. Any data will be sent over the wired/wireless network.
Apple TV - Wireless
You can configure an Apple TV for a wireless connection using a tool called Apple Configurator 2.Link opens in a new window
You will need an Apple computer running macOS 10.14 or higher and a suitable USB cable to link the Apple TV to your Apple computer.
You will use the Apple Configurator app to create a Configuration Profile containing the configuration settings to connect your Apple TV to eduroam and then upload the profile to your Apple TV.
Further information can be found at the Apple Configurator web siteLink opens in a new window.
Roku / NowTV / Smart TV
NowTV is built on the Roku platform. Newer Roku boxes often include a wired Ethernet port to connect to the Ethernet port in your room. You can use the supplied remote control to browse the channels and search, however cast to screen functions are currently not supported.
Wireless Printers
Home consumer wireless printers are not supported on the eduroam wireless network. To use these printers, we recommend using an alternative connection such as USB.
I.T. Services offers a wireless/mobile printing service that allows mobile devices to print to work area printers or shared printers located on campus, including in student residences.
PlayStation
The PlayStation includes an Ethernet port on the rear panel of the console. Use an RJ45 Ethernet cable to connect your PlayStation to the Ethernet port in your room. You will need to use the Playstation menu to select LAN cable as the method to connect to the Internet. Refer to the PlayStation web site for support.
Xbox
The Xbox 360, Xbox One and Xbox Series X/S include an Ethernet port on the rear panel of the console. Use an RJ45 Ethernet cable to connect your Xbox to the Ethernet port in your room. You will need to use the Xbox menu to select LAN cable as the method to connect to the Internet. Refer to the Xbox web site for support.
Nintendo
The Nintendo Switch requires a USB to Ethernet adapter to connect the Switch to the Ethernet port in your room. Connect the USB to Ethernet adapter to the USB port on the Nintendo Switch dock. Use an RJ45 Ethernet cable to connect your adapter to the Ethernet port in your room. You will need to use the Nintendo Switch menu to select Wired Connection as the method to connect to the Internet. Refer to the Nintendo web site for support
The Future
We are working with the network equipment manufacturers and our technology partners to review ways that we can support a wider variety of devices in a secure manner.
Certificate Information
| CA Certificate (Root) |
AAA Certificate Services Serial: 1 Fingerprint (SHA-1) D1EB23A46D17D68FD92564C2F1F1601764D8E349 Fingerprint (MD5) |
| CA Certificate (Intermediate) |
USERTrust RSA Certificate Authority Issued by AAA Certificate Services Serial: 76359301477803385872276235234032301461 Fingerprint (SHA-1) Download DER from Sectigo/ComodoLink opens in a new windowLink opens in a new window |
| CA Certificate (Intermediate) |
GEANT EV RSA CA 4 Issued by USERTrust RSA Certificate Authority Serial: 5958392390543892749222783514750787498 Fingerprint (SHA-1) Fingerprint (MD5) |
| CA Certificate (Intermediate) |
GEANT OV RSA CA 4 Issued by USERTrust RSA Certificate Authority Serial: DA43BD139BD258BB4DD61CACC4F3DBE0 Fingerprint (SHA-1) Fingerprint (MD5) |
| Server Certificate |
warwick-wireless1.warwick.ac.uk Issued by GEANT EV RSA CA 4 Serial: 3A4221A2310D43B693B2667B64025A36 Fingerprint (SHA-1) Fingerprint (MD5) |
| Server Certificate |
eap.warwick.ac.uk University of Warwick Issued by GEANT OV RSA CA 4 Serial: FA:33:7F:59:12:AC:7F:A8:36:18:BA:47:A2:B0:95:0A Fingerprint (SHA256) ccacbc85e47ec18c9449b17c0aac504d9c6b431875858aaaa7d4fec7b1749bc3 Fingerprint (SHA-1) cb0e7ae927558985769a852aed37e5143a30f1d9 Fingerprint (MD5) 1f72bcdc9e303dc722f9fd498b67b901 |