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Current status

The news items below determine what is shown as the 'IT status' on the ITS homepage, the Insite homepage and the IT Help for Students homepage. See the instructions for details.

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GreenIT status: normal

All services working normally.

Fri 15 Jan 2021, 14:10 | Tags: Insite, Students

RedIT status: alert

Thursday 12th July 08.30

There’s currently an issue affecting online payments using stored credit / debit cards. If you receive an error message, please try again and enter your card details manually (if necessary, you can delete your stored card details at https://onlinepayment.warwick.ac.uk/storedcards).Link opens in a new window

We're working with our external payments provider to resolve the issue as quickly as possible and apologise for any inconvenience.

Fri 02 Oct 2020, 14:42

AmberIT status: alert

Friday 22nd March

No welcome message when calling the Service Desk - 024 76 5 73737

When calling the Service Desk, you may hear silence, if you do please hold as you are in the queue and your call will be answered by the next available analyst.

The issue is being investigated.

Fri 02 Oct 2020, 14:15 | Tags: Insite, Students