Current IT status

You may find that the service is slow/unresponsive when logging a ticket. The issue is being investigated.

We are sorry for any inconvenience caused.

Network team have identified a loss of network connectivity across Rootes Blocks J–L.

It appears that the main fibre was accidentally cut during nearby works (Whitefields project) around 10:30, with no alternative route currently available.

The team are working on a fix, but this is going to take time due to the nature of the fault - and it could easily take up to 18:00 tonight.

For those affected, alternative options for taking online exams can be found here - On-campus Study Spaces for Online Exams

We would otherwise advise using the workareas on campus in the meantime - Open Access Workarea Locations

Some staff have previously experiencing performance issues with the VPN service.
This presented as slow loading of webpages or applications, or difficulty accessing them.

On Thursday 28th May at 07:30 changes were applied to the STAFF VPN.
Early indications are that these changes have improved performance, but we will continue to monitor.
If you experience any issues with the VPN, please log a ticket with the IDG Service Desk:
https://warwick.ac.uk/services/idg/