Help Desk Information Leaflets
These leaflets are free to download by any member of the University. Please note that they are subject to change and more up-to-date versions may only be available at the IT Services Drop in Centre on the first floor of the Library. Please contact us for more details.
Note each pdf file is double-sided and can be cut in half to create two identical A5 leaflets.
Staff only leaflets click here
You can also collect these from the IT Services Drop in Centre on the 1st Floor of the Library.
|Email Instructions: Webmail; rules; out of office; technical info; set up email on devices|
|File storage||File storage: network filestore on Windows 7 and Windows 10 university owned computers; MyFiles - Access to files off campus|
|ITS Account||ITS Account: How to register; Expiry of Student Account; Passwords and how to reset|
|Network & Wifi||Network & Wifi; Resnet cable connection; Resnet-secure wifi; Hotspot-secure wifi; Eduroam wifi; Warwick Guest wifi; VPN|
|Printing||Printing Instructions:cost; finishing; locations; Scan & Copy; Mobile print; Scan to folder; pdfs; Library visitors; Print from own device including Macs|
|Software at Warwick||Software at Warwick; Office 2013 / Office 2016, Endnote, Antivirus, Unix - including creating a webpage, Filezilla|
|Useful webpages and Apps||Useful webpages; My Warwick Student Hub, Insite Staff Hub, MyWarwick App, Browsers and clearing web cache|
|Workareas / Library Laptop & IPad loan & XMA Support||Using ITS Workarea computers: Workarea locations; Windows 7 / Windows 10 desktop; Using Office 2013/2016; Library laptop loans; Library iPad loans; XMA privately owned computer support|
|Staff Leaflets||Leaflets for staff - printing to networked printers; staff webpages; staff managed laptops|