Connection Problems
Below are some common connection problems that can occur when using the VPN Network Service, including some information to help resolve the problem yourself.
Error Messages:
AnyConnect Client Error Messages:
- "The VPN client driver has encountered an error"
- "The VPN client is unable to establish a connection"
Other problems:
- Open applications may stop after connecting to the VPN Network Service
- Can not access VPN Network Service from ResNet
If the above information doesn't help resolving the problem, or for any other problems, please contact the ITS Service Desk.