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IT Services

Eduroam General Configuration

This page gives general information to allow devices that support WPA2 Enterprise to connect to the wireless network.

General Settings

Streaming media devices, Smart TVs, games consoles and wireless printing.


Streaming media devices, including those listed below, do not support WPA2 Enterprise and are not currently supported on the eduroam wireless network.

  • Google Chromecast
  • Google Home
  • Amazon Echo
  • Sonos Speakers
  • Roku / NowTV
  • Wireless Printers
  • Playstation
  • Xbox
  • Nintendo Switch


Many of these devices are designed for use in a home environment and do not support the WPA2 Enterprise wireless authentication method that academic institutions are required to use.

We are in the process of investigating alternative methods to allow these devices to connect securely to the wireless network.

For some of these devices, alternative connection methods exist. We have listed some of these below. For other devices, please contact the device manufacturer for support.

Apple TV - Wired

Plug your Apple TV into the Ethernet socket in your room. Enable Bluetooth on the Apple TV using the remote that came with it.

Enable Bluetooth on your iPhone or iPad and wait for 30-60 seconds. Your iPhone or iPad must be connected to eduroam and within Bluetooth range of the Apple TV.

This process should allow the iPhone/iPad to discover the Apple TV using Bluetooth. Once it has been discovered, the Apple TV will be displayed in the iPhone/iPad Control Centre. You can use the AirPlay and screen mirroring functions as normal.

Bluetooth is only used to discover the Apple TV and negotiate the connection. Any data will be sent over the wired/wireless network.

Apple TV - Wireless

You can configure an Apple TV for a wireless connection using a tool called Apple Configurator 2.Link opens in a new window

You will need an Apple computer running macOS 10.14 or higher and a suitable USB cable to link the Apple TV to your Apple computer.

You will use the Apple Configurator app to create a Configuration Profile containing the configuration settings to connect your Apple TV to eduroam and then upload the profile to your Apple TV.

Further information can be found at the Apple Configurator web siteLink opens in a new window.


Roku / NowTV / Smart TV

NowTV is built on the Roku platform. Newer Roku boxes often include a wired Ethernet port to connect to the Ethernet port in your room. You can use the supplied remote control to browse the channels and search, however cast to screen functions are currently not supported.

Wireless Printers

Home consumer wireless printers are not supported on the eduroam wireless network. To use these printers we recommend using an alternative connection such as USB.

I.T. Services offers a wireless/mobile printing service that allows mobile devices to print to work area printers or shared printers located on campus, including in student residences.

Playstation

The Playstation includes an Ethernet port on the rear panel of the console. Use an RJ45 Ethernet cable to connect your Playstation to the Ethernet port in your room. You will need to use the Playstation menu to select LAN cable as the method to connect to the Internet. Refer to the Playstation web site for support.


Xbox

The Xbox 360 and Xbox One include an Ethernet port on the rear panel of the console. Use an RJ45 Ethernet cable to connect your Playstation to the Ethernet port in your room. You will need to use the Xbox menu to select LAN cable as the method to connect to the Internet. Refer to the Xbox web site for support.


Nintendo

The Nintendo Switch requires a USB to Ethernet adapter to connect the Switch to the Ethernet port in your room. Connect the USB to Ethernet adapter to the USB port on the Nintendo Switch dock. Use an RJ45 Ethernet cable to connect your adapter to the Ethernet port in your room. You will need to use the Nintendo Switch menu to select Wired Connection as the method to connect to the Internet. Refer to the Nintendo web site for support


The Future

We are working with the network equipment manufacturers and our technology partners to review ways that we can support a wider variety devices in a secure manner.





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