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Information and Digital Group (IDG)

Eduroam General Configuration

This page gives general information to allow devices that support WPA2 Enterprise to connect to the wireless network.

General Settings

Streaming media devices, Smart TVs, games consoles and wireless printing.


Streaming media devices, including those listed below, do not support WPA2 Enterprise and are not currently supported on the eduroam wireless network.

  • Google Chromecast
  • Google Home
  • Amazon Echo
  • Sonos Speakers
  • Roku / NowTV
  • Wireless Printers
  • PlayStation
  • Xbox
  • Nintendo Switch


Many of these devices are designed for use in a home environment and do not support the WPA2 Enterprise wireless authentication method that academic institutions are required to use.

We are in the process of investigating alternative methods to allow these devices to connect securely to the wireless network.

For some of these devices, alternative connection methods exist. We have listed some of these below. For other devices, please contact the device manufacturer for support.

Apple TV - Wired

Plug your Apple TV into the available Ethernet outlet. Enable Bluetooth on the Apple TV using the remote that came with it.

Enable Bluetooth on your iPhone or iPad and wait for 30-60 seconds. Your iPhone or iPad must be connected to eduroam and within Bluetooth range of the Apple TV.

This process should allow the iPhone/iPad to discover the Apple TV using Bluetooth. Once it has been discovered, the Apple TV will be displayed in the iPhone/iPad Control Centre. You can use the AirPlay and screen mirroring functions as normal.

Bluetooth is only used to discover the Apple TV and negotiate the connection. Any data will be sent over the wired/wireless network.

Apple TV - Wireless

Apple supports TV supports WPA 2 Enterprise, but this will often require using a configuration profile via an MDM solution.

Such a tool is called Apple Configurator 2Link opens in a new window 
Further information can be found at the Apple Configurator web siteLink opens in a new window.

You will need a Mac running macOS 10.15.6Link opens in a new window or higher and a suitable USB cable to link the Apple TV to your Apple computer.

You will use the Apple Configurator app to create a Configuration Profile containing the configuration settings to connect your Apple TV to eduroam and then upload the profile to your Apple TV.


Roku / NowTV / Smart TV

NowTV is built on the Roku platform.
Not all Roku streaming devices offer support for wired Ethernet connection

It is generally expected that a modern Smart TV will include support for wired Ethernet connection, please refer to specific documentation for your make and model of Smart TV.

Cast to screen functions are currently not supported across the Network

Wireless Printers

Home consumer wireless printers are not supported on the eduroam wireless network, nor do we allow direct TCP Printing from user to device across the network. To use these printers we recommend using an alternative connection such as USB, however we would encourage you to consider using offered shared printingLink opens in a new window services.

IDG offers a wireless/mobile printing service that allows mobile devices to print to work area printers or shared printers located on campus, including in student residences.

Sony PlayStation

Every generation & model of PlayStation since PlayStation 2 (Slimline model or original models with an adaptor) supports a wired Ethernet connection.

Use an RJ45 Ethernet cable to connect your PlayStation to the available Ethernet outlet. Refer to the Sony documentation for specific model support.

Xbox

Every generation and model of Xbox console has a dedicated Ethernet port on the rear panel of the console. Use an RJ45 Ethernet cable to connect your console to an available Ethernet port.


Nintendo Switch

If not used with the Switch Dock, the Nintendo Switch requires a USB to Ethernet adapter to connect the Switch to the Ethernet port in your room. Connect the USB to Ethernet adapter to the USB port on the Nintendo Switch.

Use an RJ45 Ethernet cable to connect your adapter to the available Ethernet outlet. You will need to use the Nintendo Switch menu to select Wired Connection as the method to connect to the Internet. Refer to the Nintendo web site for support.

Switch OLED/Switch/Switch LiteLink opens in a new window (Does not support Switch Dock)
Switch 2

The Future

We are working with the network equipment manufacturers and our technology partners to review ways that we can support a wider variety devices in a secure manner.

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