News - Network Printing Service
Card Printing hardware upgrades complete
IT Services are pleased to announce that all 20 card production workstations deployed across campus have now been replaced with upgraded workstations fitted with newer software builds, Core i3 processers, 4 or 8GB of RAM and equipped with SSDs as standard.
This has been coupled with the replacement of all of the legacy card printers with new Datacard SP 75 Plus models.
These upgrades will offer enhanced performance, reliability and stabilty.
Hardware upgrades to the Student Print Estate
Following feedback from our customers, observations from IT staff and our Library colleagues a series of hardware upgrades are underway within the Student Print Estate. These include the deployment of new, updated and higher capacity paper trays, faster speed Multi Function Devices, extensive servicing and device heathchecks in the busiest high volume areas.
The networking cabling on the 1st floor of the Library will also be checked and refreshed as needed to ensure that is is fit for purposes and better reflects the current layout and design within this key and very popular area.
We anticipate these changes will improve the reliability, speed and the longevity of our MFDs thus providing an improved experience for all of customers and support staff alike.
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Introducing Digital Storefront - from warwickprint
Staff members can now order stationery and posters via an electonic shopping system, Digital Storefront (DSF)
Please note: Payments are currently via University cost code only.
Please watch the video or read the leaflet to find out more about the new online service.
The Managed Print Service - A vision for 2016 and 2020
Our Vision for 2016 and 2020
To Oct 2016 (1st Managed Print Service, MPS - 2012 to 2016)
- An increase to 425 - Managed Print Service, MPS devices (MFDs and Single Function)
- An increase to 325 - "Pull Print" enabled devices (MFDs and Single Function)
- An increase to 100 - Scan to Folder enabled Multifunction Devices (MFDs)
- A reduction to 400 - Push Print queues
- Savings of 200 trees
- A small scale implementation (10-15) of e-fax (non- analogue) deployed to key high-volume fax using customers
- A gradual conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
- Full site survey and audit completed - Nov 2015 with the results published early 2016.
- Increased use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing
After Nov 2016 (2nd Managed Print Service, MPS - 2016 to 2020)
- An increase to 450 - Manged Print Service, MPS devices (MFDs and Single Function)
- An increase to 350 - "Pull Print" enabled devices (MFDs and Single Function)
- An increase to 300 - Scan to Folder enabled Multifunction Devices (MFDs)
- A reduction to 300 - Push Print queues
- Savings of 400 trees
- A much larger scale implementation (50-75) of e-fax (non-non- analogue) deployed to key high and medium volume fax using customers
- Full conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
- Heavy use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing
Scan to folder - Deployed within University House
The following areas have been upgraded to include the new Scan to folder application on a trial and proof of concept basis upon selected high volume Kyocera MFDs within the following locations.
- University House - Finance Office (free trial to May 2015)
- University House - DARO (free trial to May 2015)
- University House - Deputy Registars Office (free trial to May 2015)
- University House - Ground Floor Resources Room (free trial to May 2015)
- University House - Human Resources (free trial to May 2015)
- University House - RSS (free trial to May 2015)
- University House - SARO (free trial to May 2015)
- University House - Student Careers and Skills (Free Proof of Concept - To Oct 2016)
Look out for the instructions poster shown below, this will be attached to any MFD that provides the Scan to folder service.
Student Printing - Charges Reduced!
IT Services and warwickprint are pleased to announce that as part of our continuing drive for service improvement and as a consequence of the success of the Managed Print Service (MPS) we have been able to lower our colour student printing prices by as much as 26.32%. This follows on from a similar reduction in pricing that took place in April 2014.
Colour A4 single sided was, 20p now 15p - a reduction of 25%
Colour A4 double sided was, 38p now 28p - a reduction of 26.32%
Colour A3 single sided was, 40p now 30p - a reduction of 25%
Colour A3 double sided was, 78p now 58p - a reduction of 25.65%
These reductions came into effect at 8AM on Monday 5th January.
For details of the current pricing scheme and to purchase printer credits.
NB. We are currently in the process of updating our support guides, FAQs, video and paper leaflets and posters with these new prices so please do bare with us. Even if the price is advertiesed as higher you will only be charged using the new prices.
SafeCom Pull Print Solution - Hits 300!
The SafeCom Pull Print solution for staff and students has reached an important milestone.
We are pleased to announce that the SafeCom Pull Print solution has been deployed on a total of 300 Multifunction Devices (MFDs) and single function printers across the University Campus with a presence in 95% of the University Staff departments.
This service has been delivered as a cornerstone of the Managed Print Service through strategic partners IT Services and warwickprint.
If your department would like to know more about the MPS or the SafeCom Pull Print system and some of it's benefits please feel free to contact us.
Need to Scan to Folder? Try our new service upon your SafeCom Pull Print enabled Kyocera TASKalfa MFD.
Printing Services Video Leaflets - Kiosks
Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.
These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.
Initially these kiosks will be deployed in some of our most popular and highest volume locations:
- Library - 1st Floor
- University House - Learning Grid 1st and 2 Floor
- Rootes Building - Rootes Grid
- Senate House - PG Hub
Scan to folder - Coming on 22nd September 2014
Scan to folder is a service which allows you to place a document on one of our printer/photocopiers, have the photocopier scan it and create a PDF file from it, and then have that PDF sent to your H drive.
By default this service will transfer your chosen scanned file in PDF format directly to the your home or "H"drive in a newly created folder called "My Scans" within your Documents folder. The file will be autonamed in the following manner "usercode-date-time".
For further information about this exciting new service coming in September 2014 to student workareas and a limited number of staff departments.
Printer Driver Update Activity
IT Services will be updating the printer driver in use on the Kyocera "pull" print queues, this update contains a number of small changes and bugs fixes and a new, easier to navigate user interface.
The change will take place out of hours on Monday 28th July 2014
For further details of this change and how it may affect you please visit the our dedicated FAQs page.