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Working Securely: USB controls rollout 2021

The update:

  • On 18 January 2021, we began a phased programme to control the use of USB data storage devices, starting with Windows managed devices in the Economics Department - this has proceeded successfully.

  • On 25 January 2021, we will extend this programme to the Psychology Department.

  • On 1 February 2021, we will start a full rollout of USB controls on managed Windows devices across the University.

  • If your Team, Department or School has already been granted an Exception, this further rollout will not affect your people or operations.

  • A School-wide exception has been put in place for WBS due to specific technical implementation requirements. A timeline for WBS implementation will be communicated separately.

  • For all routine file storage and sharing you can use OneDrive for Business, Sharepoint and Teams. For more information about these tools and links to IDG training, please check here.

The consultation

We have been consulting to identify and develop an Exceptions process in agreed situations and circumstances where USB storage devices and other specific device configurations will continue to be needed – primarily in academic research environments – subject to the ICO requirements.

We will continue work through the consultation and Exceptions process, engaging via the Helpdesk and direct meetings, with individuals and departments, as needed. This will ensure we don’t make changes until we have workable solutions in place for specific needs.

The help and support

If you have any concerns about these technology change processes, please contact the Helpdesk in first instance. Our Helpdesk team is well-equipped to triage enquiries and questions to make sure they reach the correct resolution – and you get a timely response.

    • You can access the Exceptions Request process directly via this link - under 'Request details' select the 'USB Block Policy' option.
    • Self-Service Online - make online requests and report incidents through our web-based tool.

Or contact the Helpdesk directly with any urgent enquiries:

    • Call on 024 765 73737. We're open 9:00am to 5:00pm, Monday to Friday (excluding bank holidays).
    • Email at helpdesk@warwick.ac.uk

Security & Information Management is Everyone's Responsibility

Help and support

If you think you detect any unusual online activity, please report it immediately.

 Self-Service Online - make requests and report incidents through our web-based tool ServiceNow
Call us on 024 765 73737. We're open 9:00am to 5:00pm, Monday to Friday (excluding bank holidays).
Email us at helpdesk@warwick.ac.uk
Who needs to know this?

This information concerns us all. If you use a Warwick staff card, a Warwick email address, access one of our staff or student record systems or share your Warwick work with colleagues within or beyond the University, you are involved in activities that must be kept secure.

Data Protection Officer
dpo@warwick.ac.uk
The University of Warwick
University House
Coventry CV4 8UW