*IT Services have today published the following update on their technology
advisory services and support:*
Advice on choosing, integrating and using information technologies is
available to all Warwick staff for free. The Service Development Group
(SDG), headed by Mary Stott, has been created to cover the full range of IT
enhanced activities, including teaching, learning, research, administration
and business. Thanks to this new structure, we can be flexible in meeting
needs that span several domains (e.g. admin and teaching).
For day-to-day support with technologies provided by IT Services, you
should use the self-service support web site or phone 02476 573737. Training
is also available for a range of standard IT tools.
In addition to this, the SDG can help you to optimise your current IT use
(individually, or as groups and departments). We are also the main source of
consultancy when looking for alternative technologies and approaches. You
can contact the SDG if you feel that your requirements arent met easily
with existing services and tools, or if you have a new idea that you wish to
develop.
The SDG includes 3 learning and teaching specialists: Chris Coe (all
departments), Robert OToole (all departments) and Stephen Brydges
(principally working with WMS). We draw upon wide ranging expertise and
experience, and can often find effective simple solutions using existing
tools. We have developed a methodology that aims to make learning technology
enhancement projects more effective and sustained. In addition we maintain a
stock of equipment to help with your projects (the IATL Media Suite with
video cameras and iMacs is part of this).
Expertise in further areas of IT is provided by the other members of the
SDG. There are 3 IT Service Analysts: Leighton Joskey, Tim Hunter and Nikki
Lindsell. And 2 Business Analysts: Mohammed Choudry & Tim Crowley.
Contact info: Robert OToole, r.b.o-toole@warwick.ac.uk
0787 6217960 Chris Coe,
chris.coe@warwick.ac.uk 02476 523754
Stephen Brydges (WMS),stephen.brydges@warwick.ac.uk
07876 217958 Leighton Joskey,
leighton.joskey@warwick.ac.uk 07824
541099 Tim Hunter,t.hunter@warwick.ac.uk
02476 151033 Nikki Lindsell,Nikki.Lindsell@Warwick.ac.uk
024761 51044 Mary Stott,
mary.stott@warwick.ac.uk 02476 523997
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IT Services - Technology advisory services and support
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