*IT Services have today published the following update on their technology advisory services and support:* Advice on choosing, integrating and using information technologies is available to all Warwick staff for free. The Service Development Group (SDG), headed by Mary Stott, has been created to cover the full range of IT enhanced activities, including teaching, learning, research, administration and business. Thanks to this new structure, we can be flexible in meeting needs that span several domains (e.g. admin and teaching). For day-to-day support with technologies provided by IT Services, you should use the self-service support web site or phone 02476 573737. Training is also available for a range of standard IT tools. In addition to this, the SDG can help you to optimise your current IT use (individually, or as groups and departments). We are also the main source of consultancy when looking for alternative technologies and approaches. You can contact the SDG if you feel that your requirements aren’t met easily with existing services and tools, or if you have a new idea that you wish to develop. The SDG includes 3 learning and teaching specialists: Chris Coe (all departments), Robert O’Toole (all departments) and Stephen Brydges (principally working with WMS). We draw upon wide ranging expertise and experience, and can often find effective simple solutions using existing tools. We have developed a methodology that aims to make learning technology enhancement projects more effective and sustained. In addition we maintain a stock of equipment to help with your projects (the IATL Media Suite with video cameras and iMacs is part of this). Expertise in further areas of IT is provided by the other members of the SDG. There are 3 IT Service Analysts: Leighton Joskey, Tim Hunter and Nikki Lindsell. And 2 Business Analysts: Mohammed Choudry & Tim Crowley. Contact info: Robert O’Toole, r.b.o-toole@warwick.ac.uk 0787 6217960 Chris Coe, chris.coe@warwick.ac.uk 02476 523754 Stephen Brydges (WMS),stephen.brydges@warwick.ac.uk 07876 217958 Leighton Joskey, leighton.joskey@warwick.ac.uk 07824 541099 Tim Hunter,t.hunter@warwick.ac.uk 02476 151033 Nikki Lindsell,Nikki.Lindsell@Warwick.ac.uk 024761 51044 Mary Stott, mary.stott@warwick.ac.uk 02476 523997