What do I do if my school is missing from the list in Axia?
Please provide the full address to ctecurrentstudents@warwick.ac.uk and the CTE Axia Admin team will add your school and notify you when this is complete.
I'm trying to upload a document and it keeps failing, what should I do?
Firstly try logging out and logging back in to see if this clears the issue. If the problem persists try saving your document in a different format to see if that allows you to upload it. If that still doesn't work you will need to email ctecurrentstudents@warwick.ac.uk with details of the issue. They will be able to raise a support ticket with Axia on your behalf.
What do I do if there is a mistake on one of the forms in Axia?
Please email ctecurrentstudents@warwick.ac.uk with details of the error. They will ensure it is corrected.
What do I do if I've submitted and signed off a form/document by mistake?
Please email ctecurrentstudents@warwick.ac.uk with details of the error and they will be able to reopen the document/form for you.
Why do I get incorrect user credential error messages when I try to login as a mentor?
If you are getting incorrect user credential error messages despite using the correct username and password please open a different browser (one you do not normally login with) as it may be that you have password autocomplete switched on which is overwriting any passwords that you add manually. This is particularly likely if you use your email address to login to other school systems.