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Carolyn Andrews

Carolyn Andrews

Head of Administration (Teaching and Learning)

Responsible to

Sarah Duggan, Head of Operations

Professional Services Team OrganogramLink opens in a new window

Contact details

Phone: +44 (0)24 765 28415
Email: C dot Andrews at warwick dot ac dot uk
Office: S0.92Link opens in a new window

Working hours: Monday 8:30am-5:00pm, Tuesday 8.15am-2.45pm, Wednesday 8:30am-5:00pm, Thursday 8.30am-2.45pm, Friday 9.00am-2.45pm.

Main Responsibilities

Managing the comprehensive range of teaching and learning services in support of the Department's strategic objectives to provide an outstanding student experience, and to provide leadership of the team of teaching and learning-focussed professional services staff. Key roles include:

  • Leading the development and delivery of the Department's teaching and learning strategic plans.
  • As a member of Senior Management Team and the Departmental Teaching and Learning Committee, advising and briefing on academic standards, quality assurance, curriculum and programme design and regulatory compliance.
  • With the Deputy Head of Department (Teaching and Learning), leading on the Department's preparation for the Teaching Excellence Framework (TEF), Institutional Teaching and Learning Review (ITLR), Teaching Excellence Group (TEG) and other internal or external quality assurance reviews.
  • Leading and managing the delivery of high quality teaching and learning support services across all stages of the student lifecycle.
  • Leading on planning for and responding to student survey results and driving forward improvement activities to provide an outstanding student experience.

About me

I have twenty five years of administrative experience within higher education. After completing my degree in Economics at Cambridge University, I joined Imperial College London and worked as a Departmental Administrator within the Faculty of Medicine. I started at Warwick University in 2013 as a Programmes Manager (PGT) and am now the Head of Administration (Teaching and Learning).