Skip to main content Skip to navigation

Departmental news

Phishing email requesting account details

A number of people are receiving emails purporting to be from the University, requesting that the user confirms their email account details – username and password.  This is a “phishing” email and is an attempt to capture personal information.

IT Services will NEVER ask you to confirm Username and Password in this way.

Further information on protecting your account

Fri 22 May 2009, 15:28 | Tags: staff email, accounts, student email, virus/phishing

SPAM and phishing emails - what you should do

On an average day the University receives in excess of 160,000 emails, of which approximately 30% is SPAM. There are a number of actions you can take to reduce SPAM and to protect yourself from ‘phishing’ emails – for further information please see  http://go.warwick.ac.uk/email/spam_phishing
Thu 14 May 2009, 15:51 | Tags: staff email, student email, virus/phishing

How to deal with SPAM & phishing emails

We continue to be targeted by SPAM/phishing emails – for further information on how to reduce SPAM and spot phishing emails please see our FAQ on SPAM email.
Wed 29 Apr 2009, 16:47 | Tags: staff email, student email, virus/phishing

Hoax email – requesting account details

A number of people are receiving an email, which purports to be from the University, requesting that the user confirms their email account details (including password).   This is a “phishing” email and is an attempt to capture personal information. You should not provide the details to this site.

If you have provided your details, you should change your password as soon as possible, please contact the IT Services Helpdesk for advice on 73737.   The text of the email is as follows:

Sent: 07 March 2009 10:53
Subject: UPGRADE YOUR warwick.ac.uk ACCOUNT

Dear Staff/Student
This message is from the Webmail IT Service messaging center to all subscribers/webmail users. We are currently upgrading our data base and e-mail center due to an unusual activities identified in our email system. We are deleting all unused Webmail Accounts. You are required to verify your webmail account by confirming your Webmail identity. This will prevent your Webmail account from been closed during this exercise.
In order to confirm you Web-Mail identity, you are to provide the following data; First Name:
Last Name:
Username/ID:
Password:
Date of Birth:
*Important*
Please provide all these information completely and correctly otherwise due to security reasons we may have to close your account temporarily.
We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your Webmail Account. We apologise for any inconvenience.
Regards,
IT Service

Mon 09 Mar 2009, 10:57 | Tags: staff email, web, student email, virus/phishing

Hoax email – requesting account details

A number of people are receiving an email, which purports to be from the University, requesting that the user confirms their email account details (including password).   This is a “phishing” email and is an attempt to capture personal information. You should not provide the details to this site.

Tue 11 Nov 2008, 11:02 | Tags: virus/phishing

Hoax emails – requesting IT account details

A number of people have received an email, which purports to be from IT Services, requesting confirmation of their account details (username, password etc). 

Wed 24 Sep 2008, 17:03 | Tags: staff email, student email, virus/phishing

Kaspersky license key renewal

The current version of the Kaspersky Anti-Virus licence key is due to expire in the next few weeks.  This will be updated for you if you are using an IT Services Managed Desktop.  For other machines you will need to manually update the key to remain protected against virus threats.  Further information and instructions to update manually.
Tue 09 Sep 2008, 10:48 | Tags: software, virus/phishing

Symantec withdrawal 31 July 2008

A reminder that the site licence for Symantec Anti-Virus will expire on 31st July and will not be renewed by IT Services. Please see  our information on how to proceed if you use Symantec.
Wed 30 Jul 2008, 12:41 | Tags: software, virus/phishing

Kaspersky licence key renewal

Some customers may be receiving warning messages that their Kaspersky Anti-Virus Software will expire shortly. If this is the case you will need to renew your licence key by following these instructions.
Fri 18 Jul 2008, 15:12 | Tags: software, virus/phishing

Symantec licence expires on 31 July 2008

IT Services is continually evaluating the software purchased centrally to ensure we achieve value for money. As a result we will not be renewing the University site licence for Symantec anti-virus software, which will expire on 31st July 2008
Thu 08 May 2008, 15:52 | Tags: software, virus/phishing

Latest news Newer news Older news