As Warwick continues to be a targeted by ‘phishing’ emails (attempts to gather personal information by fraudulent means) IT Services will shortly be introducing additional filtering to flag messages which appear to be ‘phishing’. Once implemented, suspected phishing emails will have the phrase **Suspected Phishing Email** added to the Subject line.

We continue to be targeted by phishing emails – attempts to gather personal information by fraudulent means. Often these will be emails purporting to be from IT Services asking you to confirm Username and Password details.

IT Services have received several reports of emails being sent to the University relating to ‘Order Confirmations’ asking you to click a link to confirm delivery details. Please note these are Phishing emails and are attempting to gather personal information – please do not click on the link.

Further information

The updated Kaspersky Anti-Virus Software continues to be rolled out to Managed Desktops across campus. If you are prompted to install the latest version, please do as soon as you are able to.

Full details of what to expect during this upgrade 

For non Managed Desktops, if you have not already done so, please ensure you have updated your software manually.

Following the recent renewal of the Kaspersky site licence agreement, licence keys currently in use will expire on 31/03/2011. You must update to ensure your desktop or laptop continues to be protected against viruses. If you have not already done so, customers using non-managed desktops/laptops (including the off-campus partition of managed laptops) must update the licence as soon as possible to ensure continued protection against viruses.

We continue to be targeted by phishing emails - attempts to gather personal information by fraudulent means. Often these will be emails purporting to be from IT Services asking you to confirm Username and Password details. Please note that IT Services will NEVER ask you to confirm your username and password via email.

The current licence for Kaspersky Anti-Virus Software will expire on 31 March 2011. Over the coming weeks a new version of the software will be available, offering greater protection and improved performance. To renew the software:

For ITS Managed Desktops

The new Kaspersky Anti-Virus client will install when you log in on, or after, the date of release and install automatically. This should take approximately 10 minutes to install and will require your machine to be rebooted to complete the installation. It is very important that you do this, as the new software will not be protecting your workstation until you have done so.

View the installation procedure 

For ITS Managed Laptops

Please remember that the Anti-Virus software needs to be renewed on both the on-campus and off-campus partition.

Non Managed Desktops

Any customer using a non-ITS managed machine (workstation or server) must apply a new licence key before this date to ensure they continue to receive definition updates and remain protected.

If you have any questions about updating this software please contact the Helpdesk on 73737.

Following the recent renewal of the Kaspersky site licence agreement, licence keys currently in use will expire on 31/03/2011. Any customer using a non-ITS managed machine (workstation or server) must apply a new licence key before this date to ensure they continue to receive definition updates and remain protected.

Following the recent renewal of the Kaspersky site licence agreement, licence keys currently in use will expire on 31/03/2011. Any customer using a non-ITS managed machine (workstation or server) must apply a new licence key before this date to ensure you continue to receive definition updates and remain protected. Please see online instructions on how to do this.

Customers are also strongly recommended to ensure they are running the latest version – Kaspersky Anti-Virus 6. This can be downloaded from http://www2.warwick.ac.uk/go/software/antivirus/ (note the step by step guide available via the link on the right).

Customers using IT Services managed machines do not need to take action. If you have any questions please contact the Helpdesk on 73737 or helpdesk at warwick dot ac dot uk

Over the last few days, IT Services has seen an increase in virus activity on machines across campus.  This seems to be as a result of infected USB drives, which are being moved from PC to PC. To prevent the spread of viruses in this way, IT Services will be disabling the auto-run feature on IT Services managed workstations. Please note that this will also stop CDs and other USB devices (e.g. cameras) from auto running, so you will need to use them via a Windows Explorer window. The update will take place on Monday afternoon (7 February) and will not affect the use of the workstation.

IT Services recommends that all USB drives, and other external storage drives, are scanned for viruses on a regular basis.