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Departmental news

Remote Desktop: Upcoming Changes

We've taken the decision not to enable Remote Desktop by default on the new Managed Windows 7 Desktop. This will stop anyone connecting to a Managed Windows 7 Desktop via Microsoft Remote Desktop, aka "RD", "RDP", "RDC", "Terminal Services" or "TS", unless they have specifically requested access.

Mon 03 Dec 2012, 08:53 | Tags: software, policy

Office 2010 available on the NAL

ITS will be making Office 2010 available on the Novell Application Launcher (NAL) from Tuesday, 20th September for any member of staff that would like to install it onto their managed desktop.

Office 2010 is not a radical change from Office 2007, but has some useful extra features. There is full backward compatibility with Office 2007 document formats, so all old documents should work just fine. The move to upgrade staff to Office 2010 has been initiated to facilitate the planned move to Live@edu for e-mail. For further information about the benefits of upgrading, and a list of FAQs see the support page.

Mon 19 Sep 2011, 16:21 | Tags: software, news

NVivo 9 Update

IT Services has been informed by QSR (makers of NVivo) that they will be releasing NVivo 9.1 next month, which will improve the way in which NVivo handles PDF documents. Customers using NVivo 9 will automatically be informed via the software once it is released and the IT Services NVivo download will be updated accordingly.

NVivo 9.1 will still allow users to open projects from previous versions of NVivo including NVivo 9, NVivo 8 and NVivo 7. However, projects created in NVivo 9.1 can’t be opened in previous versions of NVivo, including NVivo 9. Therefore, for those working in teams, it is strongly recommend that all team members move to NVivo 9.1 at the same time.

Wed 25 May 2011, 13:08 | Tags: software

Maple: updated licence codes and new version

Following the recent renewal of the Maple site licence, “purchase codes” currently in use will expire on 31st May 2011. Users will therefore need to apply new codes to continue to use the software. Coinciding with this is the release of the latest version - Maple 15, which can now be downloaded from IT Services.

Download Maple 15 and obtain updated purchase codes.

Fri 20 May 2011, 15:45 | Tags: software

Microsoft Office for PC and Mac

A reminder that Microsoft Office, for PCs and Macs, is available for Warwick staff to download for use on University-owned machines for work use. Staff wishing to acquire this software for home use still need to purchase separate “student media” from SCC.

Fri 20 May 2011, 15:43 | Tags: software

Kaspersky Anti-Virus - Renew Your License Key

Following the recent renewal of the Kaspersky site licence agreement, licence keys currently in use will expire on 31/03/2011. You must update to ensure your desktop or laptop continues to be protected against viruses. If you have not already done so, customers using non-managed desktops/laptops (including the off-campus partition of managed laptops) must update the licence as soon as possible to ensure continued protection against viruses.

Fri 25 Mar 2011, 09:15 | Tags: software, virus/phishing

Office & Visio staff downloads

IT Services is pleased to announce Microsoft Office and Visio are now available for Warwick staff to download for use on University-owned, unmanaged machines for work use. Staff wishing to acquire this software for home use still need to purchase separate “student media” from SCC.

Wed 16 Mar 2011, 10:49 | Tags: software

Kaspersky Anti-Virus Licence Renewal

The current licence for Kaspersky Anti-Virus Software will expire on 31 March 2011. Over the coming weeks a new version of the software will be available, offering greater protection and improved performance. To renew the software:

For ITS Managed Desktops

The new Kaspersky Anti-Virus client will install when you log in on, or after, the date of release and install automatically. This should take approximately 10 minutes to install and will require your machine to be rebooted to complete the installation. It is very important that you do this, as the new software will not be protecting your workstation until you have done so.

View the installation procedure 

For ITS Managed Laptops

Please remember that the Anti-Virus software needs to be renewed on both the on-campus and off-campus partition.

Non Managed Desktops

Any customer using a non-ITS managed machine (workstation or server) must apply a new licence key before this date to ensure they continue to receive definition updates and remain protected.

If you have any questions about updating this software please contact the Helpdesk on 73737.

Wed 16 Mar 2011, 10:49 | Tags: software, virus/phishing

S+ 8.2 now available

IT Services is pleased to announce the latest version of S+ (previously known as S-Plus) is now available. Version 8.2, which now includes Windows 7 support, can be downloaded by staff and students from http://www2.warwick.ac.uk/go/software/list/splus/ 

Also now available to download is the data mining product Spotfire Miner.

Wed 09 Mar 2011, 14:54 | Tags: software

Kaspersky Anti-Virus Licence Key Renewal

Following the recent renewal of the Kaspersky site licence agreement, licence keys currently in use will expire on 31/03/2011. Any customer using a non-ITS managed machine (workstation or server) must apply a new licence key before this date to ensure they continue to receive definition updates and remain protected.

Wed 02 Mar 2011, 11:11 | Tags: software, virus/phishing

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