Approving an investigation

When you have discussed and agreed a scope of work with the analyst, they will log an investigation to your account on WSS Infinity X Portal. You need to approve the investigation before it can begin. 

1. When the analyst has logged the investigation, you will receive an automated email asking you to approve it. A PDF contract will be attached to the email which contains a link to the terms of the agreement. Please review this before proceeding. If you are happy to proceed, click the 'Approve' button in the email.

2. You can also approve the contract by logging into your account: Click the envelope icon in the top right and select 'Group Sample Submissions'. Click on the investigation you wish to approve.

3. Review details of the work and the Terms and Conditions.

4. Scroll down and click 'Contract Approved'. Please proceed to send your samples to the analyst, who will update the workflow status to indicate when the samples have been received and analysis has started.

5. Once you have approved the contract, you will see the option to download a PDF version of it ('Download Quote PDF').