Warwick Ambassadors - Values
Importance of Ambassadors to Warwick Values
As an Ambassador you are:
- the 'face' of the University
- possibly the first contact someone has with the University
- a key peer-to-peer contact
- a trusted person
- someone with diverse experiences to share
- a student leader
- a great communicator
As an Ambassador you have the potential to:
- influence people's decisions about studying at the University
- leave someone with a good impression about Warwick
- make someone feel comfortable when they might be nervous or uncertain
- address worries people may have
- make someone feel seen and heard
- widen people's perspectives
- and much more!
Our values are not just words on a page but actions and behaviours that are seen, heard, and felt in what we do every day.
Our dignity principles set out our expectations of how we behave as a community - as individuals and as an institution - and inform our approach to taking appropriate action when these expectations are not met.
Values-Related Initiatives at Warwick
Student Conduct Moodle
All students must complete the 'Student Conduct: What you need to know' Moodle course which introduces the key principles of dignity, respect and shared values that guide behaviour and interactions across our university. It includes practical guidance and resources, focusing on consent, relationships, and freedom of speech.
Micro-learning courses
Links to these short courses on topics such as consent and preventing harassment are delivered via SMS and/or email throughout the academic year. Each course takes just 4-7 minutes to complete, but offers awareness on key topics relating to our values and behaviour expectations.
Be an Active Bystander
Active bystander strategies are used to challenge harmful behaviours like sexual misconduct, harassment, racism, homophobia, and transphobia. This course introduces what it means to be an active bystander, how to recognise harmful behaviours, and how we can respond as active bystanders to keep the members of our communities safe.
Report + Support
Everyone at the University of Warwick, whether studying, working, or visiting, has the right to feel safe. Report + Support is the University's online, confidential reporting platform for sexual misconduct, discrimination, bullying and harassment, hate incidents, and relationship abuse. It is accessible to all students, staff, and visitors.
Report + Support Ready
This initiative supports sports clubs, societies, departments and groups across campus to be there for their members in times of need, helping to create a safe and supportive environment for everyone. This is part of our collective effort to eliminate all forms of harassment from our communitiy.
Warwick Mediation
Helping Warwick staff and students resolve conflict and repair relationships. Our trained, impartial peer mediators can help facilitate difficult conversations in a safe, non-judgemental space. Mediation can involve individuals or groups who are in conflict, and is a free and confidential service for our community.
Behaviour Misconduct Regulations, Policies & Procedures
The University's regulations, policies and procedures on behaviour misconduct (including student harassment and sexual misconduct), and intimate personal relationships between staff members and students.
Inclusive Education
Inclusion is one of the University’s four strategic priorities. As part of this work, the University has developed the Inclusive Education approach to ensure all students benefit from a diverse and student-centred education and experience.
We Act
Student-focused activities that promote awareness of unacceptable conduct and foster a respectful community, covering key areas such as sexual misconduct and consent, anti-racism, anti-bullying, and online behaviour. Through We Act, students are empowered to become leaders and role models of positive conduct in their communities.
Thrive
The Thrive programme helps students increase self-awareness through understanding their strengths and values, grow confidence by exploring boundary setting and assertiveness, overcome self-doubt and increase resilience, and make connections with like-minded students to start building a community of support.
Inclusive Personal Tutoring
Over the past two academic years, the Inclusive Education team has worked with a team of Student Inclusion Officers to develop and enhance resources for Personal Tutors. These online resources comprise web content, video and podcasts to offer student perspectives on the needs of students when reaching out to Personal Tutors.
SU Student Voice
The student community elect full- and part-time student officers to represent and advocate for the student body, including officers to advocate for underrepresented groups like LGBTQUIA+ students. The SU also coordinates the course rep system, and All Student Votes on key issues.
Disability-related initiatives
In 2023 the University created a Code of Practice for Disabled Students, embedding inclusive approaches to teaching and learning for disabled students and a framework for reasonable adjustments.
The Disability Taskforce developed the Let's Talk About Disability campaign, which raises awareness of disabled staff and student experiences by sharing personal stories and national resources.
The Neurodiversity and the Student Experience group created the Neurodiversity Toolkit to help academics support neurodivergent students, whilst Warwick Medical School has been working with the ADHD Foundation to raise awareness and understanding of neurodiversity.
LGBTQ+ related initiatives
The Queering University programme at Warwick organises events to improve LGBTQ+ awareness and inclusive practice across the University, such as LGBTQ+ History Month 2026, as well as running initiatives like the Pronouns Pledge (and providing free pronouns badges).
The programme also researches LGBTQ+ staff and student experiences and works to improve them, such as increasing gender-neutral facilities on campus, creating guidance on LGBTQ+ inclusive teaching, and running a trans community support group.
Race-related initiatives
The Warwick PATHWAY Programme is a positive action initiative that supports aspiring Black researchers, providing funding at the early stages of their research career as well as networking and career events.
The Foundations in Racial Equity course available to all students explores the origins of race and racism, its consequences, and the human impact of racism, assisting participants to develop the confidence to champion anti-racism and inclusion.
Other initiatives include the Say my Name project (which promotes respectful interactions around names and pronouns) and the Tackling Racial Inequality at Warwick staff development programme.
International initiatives
Warwick is one of 10 European universities in the EUTOPIA alliance, building connections across communities and developing international opportunities for research, teaching, and study.
The TeamWork International Experience Programme offers students the opportunity to collaborate on a project with students from international universities including the EUTOPA alliance and Monash University in Australia.
The University offers an International Student Success course, to support international students preparing for life and study in the UK.
We are also a University of Sanctuary, committed to welcoming people seeking sanctuary and supporting local refugee communities.
Our One World Warwick initiative champions inclusive, globally connected education and research and invites our Warwick community to celebrate our diverse international community with over 50 events in 2025!
Framework for Answering Questions
Acknowledge the Question
"That's a great question, [issue] is really important to us at Warwick..."
"Thank you for asking. We actually have a lot happening around [issue] at Warwick..."
"We know that [issue] is important to people considering study at Warwick, for good reason, and I want to reassure you that..."
"Thank you for raising that issue. We know it's a key issue for applicants and..."
Share Positive Developments
"Warwick is working on [issue] with [action/project]."
"We had an exciting development in that area recently, with [achievement/new initiative]."
"The University offers [initiative/opportunity] to assist with [issue]."
"One project making a difference in that space is [project]."
"My personal experience is [...]"
Signpost to Further Information
"I hope that helps. If you'd like to discuss the issue in more depth you could make contact with [service/department/group]."
"I'll make a note to ensure we follow up with the full information after the [tour/session]."
"I know there's a lot of information about those [initiatives/developments] on the website. I'll ask for the link and share it with you." (or "Use the keyword [...] to find more on our website.")
Remember, you can make use of other people's knowledge and expertise if the question is one you're unable to answer, or don't feel comfortable with e.g. "Can I direct that question to [supervisor/contact]? I want to make sure you have the most accurate information."