Skip to main content Skip to navigation

Disability Smart

Disability Smart is a whole-organisation disability management audit developed by Business Disability Forum to help organisations measure and improve on performance for disabled customers, clients or service users, employees, and stakeholders.

Warwick currently holds a Bronze accreditation.

Read the University's Disability Strategy Statement to find out about the work we're doing on disability equality and accessibility.

If you'd like to learn more about the University's work in this area and can't find what you need here, contact us and let us know.


Key Areas

The ten business areas covered by Disability Smart are as follows:

  1. Leadership: You recognise the importance of disabled people to your business and the societies in which you operate. You promote your commitment to best practice internally and externally.
  2. Learning and development: You equip employees so that they understand your commitment to best practice and are confident interacting with disabled people, knowing what to do and how to do it.
  3. Workplace adjustments: You anticipate the needs of disabled people and have a robust process for making any reasonable adjustments which might be needed by individuals.
  4. Recruitment: You attract and recruit disabled people, with processes that enable you to access to the widest talent pool at every level.
  5. Retention: You value all your employees, including those who are disabled or become disabled, and are committed to their retention and development.
  6. Customers and service users: You value your disabled customers, clients and service users and address their needs when developing and delivering your products and services.
  7. Procurement: You expect your suppliers and corporate partners to reflect your values and enable you to meet your commitment to best practice.
  8. Communication: Your communication channels are accessible to disabled people, and whenever necessary you also make reasonable adjustments for individuals.
  9. Built environment: Your built environment is accessible to people with disabilities, and whenever necessary you also make reasonable adjustments for individuals.
  10. Technology: Your technology is accessible and usable by disabled people, and you also make reasonable adjustments for individuals.


Steering Group

The purpose of the Disability Smart Steering Group is:

  • To ensure that the University works towards meeting the criteria of the Disability Smart accreditation as set out in the Business Disability Forum Guidelines.
  • To ensure disabled persons perspectives are provided to the University on a range of issues relating directly to disability.
  • To recommend courses of action to the University that support the employment of disabled people.
  • To promote and improve understanding of disability issues that affect disabled persons.
  • Assist in bringing about positive changes for all those concerned in an interdependent way.

Read the Disability Smart Steering Group Terms of Reference for more detail.

The Steering Group is Chaired by the Provost, Chris Ennew. The membership is as follows:

  • Jane Andrews - Chair of Disability Taskforce.
  • Annie Davey - Head of Administration, Information & Digital Group.
  • Louise Davies - Health and Wellbeing Coordinator, Warwick Sport.
  • Kathryn Fisher / Despina Weber - Head of Disability Services.
  • Liz Gardner - Customer Services Manager, Library.
  • Brigitte Hatfield - Recruitment Manager.
  • Michaela Hodges - Social Inclusion Associate (Secretary).
  • John Phillips - Director of Health & Safety.
  • Becca Randle - Audience Development Officer, Warwick Arts Centre.
  • Laura Thompson - Associate Director (Communications).
  • Helen Thorne - Marketing Communications Manager.
  • Jenny Wheeler - Accessibility Officer (Estates).
  • Tim Wilkinson - HR Administration Team Leader.

You may also be interested in:

Policies - including Disability and Mental Health Policy

Staff Networks - including Disabled Staff Network

Taskforces and SIC - including Disability Taskforce

Initiatives - including our booklet 'The Most Important Things People Want You To Know About Disability & Caring'

Training and Learning

University links

My Adjustment Passport (workplace adjustments)