Changes to sharing files with people outside Warwick (SharePoint and OneDrive)

Microsoft is making changes to how people outside the University access files and folders shared from OneDrive and SharePoint. These changes are part of Microsoft's move to use a single, more secure system for managing external access.

What you may notice

• Sharing files with people outside Warwick may not work exactly as it has in the past.
• Some recipients may be asked to sign in with a Microsoft account or accept an invitation before they can access shared content.
• Some previously shared links may no longer work.

What you should do

• When sharing files externally, send the invitation as normal and ask the recipient to accept it.
• If someone cannot access a file or folder, try sharing it with them again.
• If prompted, ask external users to sign in using a work account or Microsoft account.

If you need help or advice, please contact the IDG Service Desk: https://warwick.ac.uk/services/idg/Link opens in a new window

Need more information?

You can find further information about IDG's services in our Knowledge BaseLink opens in a new window.

Please see the knowledge article How to share SharePoint files and folders with external usersLink opens in a new window for instructions on how to share with people outside Warwick.

If you need help or support with this or any other change, please contact us by visiting IDG’s Service PortalLink opens in a new window.

For full information on opening hours, please see our services and support page.