• A valid ITS Account, with functioning Multi Factor Authentication (MFA) settings.
• An active internet connection.
• A current web browser
• Admin rights on your computer, to install the software. You may have to arrange this through your departmental IT support.
• Complete the form to 'opt-in' by registering to use the VPN service, via this formLink opens in a new window
• The Cisco AnyConnect client Software - please follow step 2 below.

1. Get the Cisco AnyConnect client (if not installed):

If you DO NOT have the Cisco AnyConnect client software installed, it can be obtained by opening your browser, and entering one of the URL's below, for your VPN connection - (Staff or Student):

https://campusvpn.warwick.ac.uk/staffLink opens in a new window (for Staff & PGR Students only)

https://campusvpn.warwick.ac.uk/studentLink opens in a new window (for UG and PGT Students only)

2. You will be directed to the Microsoft Sign-in window: 

Enter your Microsoft account sign-in credentials: usercode@live.warwick.ac.uk

3. You will be directed to the Microsoft Enter password window:

Enter your password: **********

Note: To reset your password, please visit: https://aka.ms/sspr (Self Service Password Reset), as your Microsoft MFA account has the feature enabled.

4. You will be directed to the Microsoft Verify your identity window:

When prompted, please authenticate using your MFA preferred login method.

Note: To review and change your MFA authentication methods, please visit: https://aka.ms/mfasetup The choices are: Mobile Phone and Landline numbers, or download and use the Microsoft Authentication App from your App store to your mobile phones.

The below example has selected the SMS text method. A six-digit code is sent via SMS to your registered mobile phone.

5. You will be directed to the Microsoft Enter code window:

Enter the six-digit code that has been sent via SMS to your registered mobile phone:

6. You will be directed to the University of Warwick Accept or Continue webpage:

Select: Continue on the dialogue box

7. You will be directed to the Cisco AnyConnect Secure Mobility Client Download page.

(Here, you should Download and Install the Cisco AnyConnect Secure Mobility Client, to use for all future VPN service connections).

Select: Download for Windows/macOS/Linux (your device's Operating System will automatically be detected). This example below has detected a Windows Operating System.

8. You can briefly observe the Cisco AnyConnect Secure Mobility Client file downloading, and saved automatically, typically to your Downloads folder:

9. Locate the install file (in your Downloads folder), and install the Cisco AnyConnect client software.

Select the: + Instructions button on the Download & Install webpage above, where the steps are shown as below, to help you.

Note:

When launching the Cisco AnyConnect Secure Mobility client:

- for the STAFF VPN connection, enter: campusvpn.warwick.ac.uk/staff

- for the Student VPN connection, enter: campusvpn.warwick.ac.uk/student

1. Locate and open the installed Cisco AnyConnect client:

(On a Windows computer, locate the client using the Start Menu, and search for: Cisco AnyConnect)

2. Enter your VPN connection detail you wish to connect to:

For the Campus Staff VPN, enter the connection: campusvpn.warwick.ac.uk/staff

For the Campus Student VPN, enter the connection: campusvpn.warwick.ac.uk/student

(The example below is connecting to the Staff VPN. For the Student VPN, please overtype the entry).

3. You will be directed to the Microsoft Sign-in window:

Enter your Microsoft account sign-in credentials: usercode@live.warwick.ac.uk

4. You will be directed to the Microsoft Enter password window:

Enter your password: **********

Note: To reset your password, please visit: https://aka.ms/sspr (Self Service Password Reset), as your Microsoft MFA account has the feature enabled.

5. You will be directed to the Microsoft Verify your identity window:

When prompted, please authenticate using your MFA preferred login method.

Note: To review and change your MFA authentication methods, please visit: https://aka.ms/mfasetup The choices are: Mobile Phone and Landline numbers, or the Microsoft Authentication mobile phone App, that can be downloaded from the App store.

The below example has selected the SMS text method. A six-digit code is sent via SMS to your registered mobile phone.

6. You will be directed to the Microsoft Enter code window:

Enter the six-digit code that has been sent via SMS to your registered mobile phone:

7. The Cisco AnyConnect client "Accept or Continue" window appear.

Select: Accept

You should have successfully connected the Campus Staff or Student VPN service.

8. To confirm the Cisco AnyConnect client connection:

Open up your Cisco AnyConnect client, by again searching in the Windows search for: Cisco AnyConnect.

(The example below confirms connection to the Staff VPN. For the Student VPN, will show: campusvpn.warwick.ac.uk/student).

The VPN is used by thousands of staff and students, and is a CONTENDED (Shared) service. Therefore, to help the efficiency of the service, please ensure you disconnect from the VPN, when you don't need to use it. This will better help everyone work effectively.

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1. Search and open the connected Cisco AnyConnect session:

On a Windows computer, either use the Windows search, to find the Cisco AnyConnect client, or alternatively select the up arrow in the taskbar (shown in the below image), and open the connected Cisco AnyConnect client, by selecting the icon with te padlock:

The Cisco AnyConnect client will open:

2. Select: Disconnect

The VPN session will be disconnected.