Laura O'Callaghan

Q:What does your job role involve at Warwick
A: My team (LMD) provides leadership and management development and training for staff at Warwick. My job role involves supporting the Leadership and Management Development Business Partners in their endeavours. I plan, schedule, monitor and manage our course administration. I also provide administrative support for the Internal Coaching Scheme and for our Apprentices and Graduate Trainees
Q: What made you choose your apprenticeship?
A: I worked in Dentistry for 11 years as a Dental Hygienist and Therapist and, after the Covid pandemic, decided I wanted a complete career change. I was particularly interested in working at the University of Warwick due to its great reputation and the wealth of opportunities the institution offers. I had always been curious about University Administration and when the Business Administration Apprenticeship and LMD role came up, I felt this would be an ideal way to gain experience in this area whilst gaining a recognised qualification simultaneously.
Q: What is the best thing about doing an apprenticeship?
A: It creates a fantastic opportunity and gateway for people that are new to the sector providing knowledge and experience whilst earning a salary.
Q: What has your experience been of studying via an apprenticeship route
A: It has been invaluable being able to apply my learning to my job role – it is great to put the theory you learn though your studies into practice. Your learning is constantly being consolidated through practical application.
Q: What impact to you think your learning has made to your team and/or more widely to Warwick?
A: I am an essential cog in the LMD team and ensure the smooth running of our courses and programmes. My role is paramount in ensuring the overall success of the team’s offering and obtainment of our shared goals. This enables us to provide the training and development required to shape the management and leadership qualities of our staff at Warwick.
Q: What difference to you think apprenticeships will make to your career?
A: A huge difference. The apprenticeship has given me a “foot in the door” in this sector. Without it, I don’t know how I would have made the transition from Dentistry. It has provided me with a solid foundation in Business Administration from which to build on and I have since been promoted to a new role within the team.
Q: What advice would you give to others considering an apprenticeship or to a line manager considering this option for a new or existing staff members?
A: Apprenticeships are a fantastic way to gain knowledge, skills and experience whilst earning a salary. An Apprentice is a great asset to their team because they are fully committed, are keen to learn and progress.
Q: Any other comments
A: I am really grateful for the opportunity to pursue this Apprenticeship