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Wellbeing Drop-in Frequently Asked Questions

What is wellbeing drop-in?

Wellbeing drop-in is a private, 20 minute appointment with a Wellbeing Advisor to explore your current wellbeing. The session is an opportunity to talk through your difficulties in order to help you to understand them better. This will enable you to start to develop a wellbeing management plan which may include practical strategies. You may also be signposted to appropriate services or self-help information.

Where does wellbeing drop-in take place?

Drop-in runs at the Wellbeing Support Services office, located on the ground floor of University House.

When does drop-in take place?

For up-to-date information about drop-in times, please see our Drop-in Hours page.

How do I know if wellbeing drop-in is right for me?

Wellbeing drop-in is for any student that is having difficulty maintaining their wellbeing and would like some support to understand their wellbeing difficulties better. If you would like to start with some basic information about managing your wellbeing, you may benefit from attending an Introduction to Living Well at Warwick session first.

However, if you have a diagnosed, long term mental health difficulty, it may be more appropriate for you to meet with a Mental Health Co-ordinator instead.

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Do I need to register to attend?

No, you don't need to register in advance. Just come along to Wellbeing Support at the start of a drop-in session (see drop-in times). Please let one of the members of staff know that you are attending wellbeing drop-in and you will be asked to complete a registration form and wait in the waiting room until a Wellbeing Advisor is available. If this is likely to be some time, you may be advised to return at a specific time later that day. Once an advisor is availabe they will collect you from the waiting area and take you to a private room for the session.

Will I definitely been seen if I come?

We aim to see every student that attends drop-in. However, on the rare occassions that drop-in reaches full capacity for any one day, you may be advised to attend on another day. We endeavour for this not to happen as we appreciate that it can be daunting to access wellbeing support and we want you to feel welcomed. In order to avoid disappointment, we would encourage you to attend as near to the start of the drop-in time as you can.

What will a session involve?

The wellbeing advisor will introduce themselves and ensure that you understand the confidentiality and data protection information. You will then explore what you want to get out of the session. The sessions are usually a maximum of 25 minutes long so will need to be focused on a specific issue. The session will be led by you, but, in order to help you get the most out of the session, the wellbeing advisor may, at times, prompt, interrupt or ask questions to find more information.

The aim of the session is to help you to identify what factors are currently impacting on your wellbeing. This will enable you to explore steps to manage your wellbeing needs differently in order to stay well. It may be that we will also recommend another service in order to support you with your goals.

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What kind of difficulties do people bring?

Anything that is having an impact on wellbeing. This may include:

  • Experiencing worry, stress or anxiety related to work pressures.
  • Difficutlies with friends or family.
  • Feeling isolated or lonely.
  • Struggling to cope with the stresses of daily life.
  • Finding it difficult to stay motivated and get things done.
  • Feeling unconfident.
  • Feeling stuck and unsure as to how to move forward.

What does drop-in NOT do?

  • Drop-in is unable to provide a medical diagnosis or medical evidence - You will need to see a GP/psychiatrist for this.
  • We cannot provide mitigating circumstances or recommend reasonable adjustments to your department - If you have a diagnosed mental health disability please arrange an appointment with one of the Mental Health Co-ordinators for this purpose.
  • Offer ongoing sessions - If you would like an opportuntiy to explore your difficulties more in-depth, you may want to consider making an appointment with the University Counselling Service or the NHS IAPT (Improving Access to Psychological Therapies) service.

What happens after the session?

The outcome of the session will vary depending on your specific needs. Following a session, you may be provided with some information about further services you could access or resources that may be helpful in acheiving your goals. If a clear goal has not been agreed by the end of the session, a follow-up appointment may be offered.