Emergency contacts
Emergency Contacts
If you feel at immediate risk of harm or need urgent emotional, psychological, or mental health support, it's important to seek help as soon as possible.
You can quickly access helpful resources, including contact information for support services, by scanning our QR code on the right.
This will allow you to easily connect with the support you need, especially if you're on a mobile device and need immediate access to resources.
Scan our QR code and save key contacts to your mobile:
On campus emergency support
The Community Safety team have an on-campus presence 24 hours a day, 365 days a year, to provide pastoral support to everyone within our community.
In an emergency
If you are on campus and there is an immediate danger (someone needs urgent medical, police or fire help), call 999 first. If you can, please then use the Safezone app to contact Community Safety, or call the team on 024765 22222. The Community Safety team will attend to support while emergency services are on their way.
Non-emergency help
Need assistance, but it's not an emergency? Tap the blue 'non-urgent' button on the SafeZone app to chat or call for help. You can also use the app to request first aid, check in when studying or working alone, or report safety concerns (including anonymously).
If you find yourself in an emergency off campus and need to contact the emergency services (Police, Ambulance or Fire Service), please call 999 and ask for the relevant service.
999 - Police, fire and ambulance
Call this number if you need urgent help and ask for: police, fire service or ambulance. If you can, please contact the Community Safety team through the Safezone app or on 024 7652 2222, after you have called 999.
101 - Non-emergency police
This number is for non-emergency calls. You can talk to your local police officer, get advice, or report things such as stolen/damaged property and minor crime or related activity.
111 - Non-emergency NHS (medical)
This number is for medical problems that do not require an emergency response. When you call, you will speak to someone who can advise you on what to do about your situation, whether that is for yourself or someone else.
111 - Non-emergency NHS (option 2)
NHS Mental Health Services including the Mental Health Access Hubs, call 111 and select the Mental Health Option (24 hrs).
Accident and Emergency (University Hospital Coventry and Warwickshire)
- University Hospital, Coventry and Warwickshire
Accident and Emergency (Warwick Hospital - South Warwickshire) - Warwick Hospital (for students in Leamington Spa, Kenilworth and other areas in South Warwickshire)
In case of overdose, you must seek immediate medical help for an ambulance, even if you do not feel unwell. The effects of an overdose can be delayed by hours (even days) and can be fatal.
Support for your mental health and wellbeing
On campus support
| Community Safety Team (first aid response, including mental health first aid) | 024 7652 2083 (non-emergency, 24hrs) 024 7652 2222 (emergency, 24hrs) |
| (for a doctor’s appointment) |
024 7526 3418 (ring at 8am for same day appointment, subject to availability) |
| Residential Community Team (if you live on campus). Support available on campus 24/7 every day of the year |
Visit the office in Red square (Mon - Fri, 9am - 11pm and weekends 2.30pm to 11pm) or visit the website below to find telephone numbers and out of hours contact details for your residency https://warwick.ac.uk/services/rescommunity/contact/ |
| Wellbeing and Student Support, Senate House |
Wellbeing and Student Support is open office hours (8.30am to 5pm, Mon-Thurs and 8.30am- 4pm Fri). Consultations are available between 10am and 3pm every working day, face to face in Senate House or online – go to the portal for further details |
Off campus support
| Accident and Emergency (University Hospital Coventry and Warwickshire) | University Hospital, Coventry |
| City of Coventry NHS Healthcare Centre | 0300 200 0060 (daily, 8am - 10pm) |
| SamaritansLink opens in a new window Helpline available 24/7 - check their websiteLink opens in a new window for other ways to contact them |
116 123 |
| SHOUTLink opens in a new window 24/7 text based support |
Text ‘SHOUT’ to 85258 |
Talking to your doctor
You can talk to the GP about your mental health, as well as your physical health. This video is about how to talk to your them if you are not sure what to say, or why. Conversations with your doctor will be confidential.
Are you having suicidal thoughts?
If you have been experiencing thoughts of suicide, please talk to someone and look at our pages about what support is available, how to access it and how to look after yourself. Click here for more information.
Are you concerned about someone else who is experiencing suicidal thoughts?
Have a look here at how you can help them and how to encourage them to access support.
Other Helpful Contacts
| 0845 769 7555 (24 hours) |
|
| Anxiety UK | 03444 775 774 (Mon - Fri, 9.30am - 5.30pm) |
| BEAT (Eating Disorder Support) | 0808 801 0677 |
| Bipolar UK | 0333 323 3880 |
| CALM (Campaign Against Living Miserably) For men aged 15-25 |
0800 58 58 58 (Daily: 5pm - midnight) |
| 02476 010241 |
|
| Coventry & Warwickshire - AmparoLink opens in a new window | 0330 088 9255 |
| CRASAC (Coventry Rape and Sexual Abuse Centre) | 02476 277777 |
| Cruse bereavement care | 0844 477 9400 (Mon - Fri, 9am - 5pm) |
| Helping you to take care of your mental wellbeing |
Online service |
| Gambling helpline | 0808 8020 133 (Daily - 8am -midnight) |
| Hate crime, domestic abuse and sexual violence support services to LGBT+ victims/survivors |
0800 999 5428 |
| Switchboard LGBT+ (listening services for LGBT+ people) | 0300 330 0630 |
| Mental Health Support Network provided by Chasing the Stigma/Hub of Hope |
Online service |
| MIND | 0300 123 3393 (Daily - 10am - 10pm) |
| Confidential listening service for trans and NB people, and their friends and family |
020 7064 6500 |
| Narcotics anonymous | 0300 999 1212 (daily - 10am - midnight) |
| OCD UK | 0845 120 3778 (Mon to Fri, 9am - 5pm) |
| Rape crisis | 0808 802 9999 (Daily, 12pm - 2.30pm and 7pm - 9.30pm) |
| Refuge (domestic violence support) | 0808 2000 247 (24 hours) |
| SARC's (sexual assault referral centres) are specialist medical and forensic services for anyone who has been raped or sexually assaulted. | you can find your nearest centre here. If you have been subjected to any form of sexual assault, there are people who can support you. |
| Access to safe spaces for LGBT+ people |
020 7359 5767 |
| Victim support | 0808 168 9111 (24 hours) |
| Students Against Depression - Students Against DepressionLink opens in a new window |
Online service |
| Online service |