Skip to main content Skip to navigation

Section 9 - Lost ID Card

I have lost my ID card, where can I get a new one?

Any new or replacement University ID card issued may take from 20 minutes to 24 hours for full access to work. For printing purposes, your card will take from 12 hours to 24 hours before it can be used.

Replacement ID cards are issued at University House Reception (1000 – 1500 Monday to Friday) and at Student Services (Ground Floor Senate House) between 0800 – 2000 Monday to Friday and 1000 – 1800 at the weekends and bank holidays.

Student Services cannot place access onto cards, we can only reprint, therefore if this is the service you require please enquire with your line manager / department.

There will be NO CHARGE to replace lost and stolen University ID cards for both Staff and Students.