Contact the Student Visa Advice Service
Contact the Student Visa Advice Service
We have a dedicated advice team ready to assist with Warwick Student visas, Visitor visa applications for short courses at Warwick, visa checks as part of enrolment, and post-study visa options, including applications, requirements and conditions of the Graduate Route Visa.
Take a moment to explore the Frequently Asked Questions (FAQs) before completing our Contact Form. These FAQs address common inquiries and may hold the answers you seek. Alternatively, you may consider getting external advice.
Update your details
If you are a current student, please ensure that your contact and address details are up to date in your Online Student Record before you submit your request on our contact form.Closed for the Winter Break
All of our services will be closed from Wednesday 24 December 2025 to Thursday 1 January 2026 inclusive for the University winter closure period. Staff will not be able to respond to enquiries, and the University cannot provide visa advice or services to you, during this time.
If you require emergency advice in relation to your UK immigration status, you will need to contact a qualified immigration adviser outside of the UniversityLink opens in a new window
If you are a member of the student or staff community at Warwick and are concerned for your safety or someone else's, please contact the Community Safety Team
Our service will reopen on Friday 2 January 2026.
Contact Form Hub
To assist you in finding the information you require and to direct your enquiry to the correct area we've listed our contact forms in the FAQ below. Click on the query relevant to your situation to access the appropriate contact form for your issue.
On the below FAQs please select the '>>' widget next to the section title to unhide the text so it becomes visible to the screen reader.
Before you contact us, please note that:
- your CAS will be issued by your Admissions Team.
- your Admissions Team will contact you within 2 working days of accepting an unconditional offer for your course (your offer is unconditional once you have satisfied all of its conditions), if CAS issuing has started for your course.
For most undergraduate courses: CAS issuing begins in early July
For most postgraduate courses: CAS issuing begins in June
Do you still need help?
- If you're a WMG Master's applicant, you can contact WMG directly at wmgmasters at warwick dot ac dot uk.
- Other postgraduate applicants
- Undergraduate applicantsLink opens in a new window
Before you contact us:
Check what to select for the 'Passport' and 'Visa' sections.
Have a question about another part of the Course Registration process? Contact the Enrolment teamLink opens in a new window for help.
Do you still need help?
If your situation does not match the scenarios we have posted you can still get in touch with us on the contact form, please provide us with as much information as possible when submitting your form.
Our contact form
Before you contact us:
Make sure to read our Student Visa application guidance, which sets out what to consider if you're planning to apply for a Student Visa.
Do you still need help?
Before you contact us:
Use our form to provide us with a new document, like a new passport or visa.
If have already started your course and need to tell us about a new visa application you have made, you can use our Independent Application Notification FormLink opens in a new window.
If you’re a new student and have been asked to provide more documents as part of enrolment, please see our guidance on what documents to provide.
Do you still need help?
Before you contact us:
Make sure to read our student visa step-by-step guidance for support with your Visa application.
If a decision on your Visa application is overdue by more than 2 weeks, contact UKVI by phoneLink opens in a new window.
Need to check your financial evidence? Our detailed guidance on the financial requirements of your Student Visa application can help.
Do you still need help?
Before you contact us, this may help you:
Read our detailed guidance, including by course type, on employment.
You can also come along to one of our Live Q&AsLink opens in a new window, where we'll tell you everything you need to know and answer any questions you may have.
Do you still need help?
Before you contact us, this may help you:
For confirmation of your Student Visa working conditions and term-times (e.g., for work during vacations or after your course has ended), please request a Status LetterLink opens in a new window.
- If you need to start a full-time job or work placement before the end of your pre-planned term-time, see our processes for Undergraduate students and Postgraduate Masters students.
- If you are looking for a letter for Skilled Worker Visa or Schengen Visa application purposes, see the Student Records guidance on status lettersLink opens in a new window.
- If you are a Postgraduate Research student seeking to work between submission or viva, or after corrections have been approved, see our guidance on how many hours per week you're allowed to work and what to do.
Do you still need help?
Before you contact us, this may help you:
You need to have your academic department’s permission to leave the UK during term-time. You do not need any additional permission from Student Immigration. Provided you have this, your Student visa will not be affected by your absence. Check our guidance on returning to the UK though, just for reassurance.
If you are a 1-year Master's student, read about how absences from the UK may affect a Graduate Route application later.
Do you still need help?
Before you contact us, this may help you:
Just received an extension to your registration and don’t know what to do? Check your Academic Extension Visa Options.
You can also check our Student Visa application guidance. If you are in the UK, you must apply for a new visa before your current visa expires.
For guidance on extensions including the steps you need to take see our extension guidance in student records.
Do you still need help?
Before you contact us, this may help you:
Read our comprehensive guidance on the Graduate Route Visa.
Do you still need help?