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Conditions of Service

The Immigration Service provides free and confidential immigration advice to prospective and current students, recent graduates and their families.

Please click on the following link to see the online Client Care Letter:

Client Care letter

We have also set out our Conditions of Service(PDF Document) which includes our policies on the following:

  • Data protection and confidentiality;
  • Regulation of immigration advice and codes of standards and ethics;
  • Conflict of interest;
  • Discrimination;
  • Referrals and withdrawals
  • Comments, suggestions and complaints
  • Useful contacts

Please also refer to the risks and restrictions of enrolling using various type of visas.

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