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Warwick Volunteers Certificate of Completion FAQS


  1. What volunteering activities can be counted on the certificate?
  2. Can volunteering in the local community through SU societies/projects be included?
  3. Can I count volunteering activities that take place overnight?
  4. I would like a certificate but have not achieved 20 hours?
  5. I cannot see the certificate listed on my Higher Education Achievement Report (HEAR)?
  6. I am a Lloyds Scholar, how does this affect me?
  7. When can I collect my certificate?

1. What volunteering activities can be counted on the certificate?

Any volunteering activities linked to Warwick Volunteers. This includes:

  • Activities run or supported by Warwick Volunteers.
  • Activities led by external organisations advertised in our newsletter, website, social media.

You will need to get a Community Partner or Project Leader to sign your volunteering log or email volunteers at warwick dot ac dot uk to confirm you have been an active volunteer and the number of hours you have completed. If Warwick Volunteers do not receive this then we cannot verify your hours. For projects not managed by Warwick Volunteers we will need an email from the Volunteer Co-ordiniator leading the activity.


2. Can volunteering in the local community through SU societies/projects be included?

The activity needs to meet the following criteria:

  • it benefits the local community. By 'community' we mean Coventry and Warwickshire, external to the University of Warwick. If the sole beneficiaries are students and staff at the university, then these hours cannot be counted on the hours log.
  • you will need to get a Community Partner or Project Leader to email volunteers@warwick.ac.uk to confirm you have been an active volunteer and the number of hours you have completed. If Warwick Volunteers do not receive this then we cannot verify your hours.
  • it is an activity that is linked to Warwick Volunteers. It has to be an activity we support or it has been advertised in the newsletter, website etc.

We cannot count campaigning and fundraising activities on the certificate.

We cannot count volunteering through Warwick Inspire on our certificate, this is an SU led activity and is recorded separately on the HEAR.


3. Can I count volunteering activities that take place overnight?

You can only count hours when you are actively volunteering. Staying overnight at a different location does not count as active volunteering, but if there are occasions where you have to get involved with volunteering activities during the night then these can be included.


4. I would like a certificate but have not achieved 20 hours?

Get involved with our one-off volunteering opportunities, these are advertised in our weekly newsletter. This is a great way to make up your volunteering hours.

If you are aged 14-25 you could also apply for the vInspired awards scheme. They issue certificates for 10, 50 and 100 hours of volunteering. You can read more about these awards at: https://vinspired.com/get-awards


5. I cannot see the certificate listed on my Higher Education Achievement Report (HEAR)?

Warwick Volunteers is part of the Student Careers and Skills department, so our certificate will not be listed under society activities on the HEAR.
We send a list of all Undergraduates who receive a certificate to Teaching and Quality department who coordinate the HEAR. This will appear on your HEAR in July/August.


6. I am a Lloyds Scholar, how does this affect me?

Those on the Lloyds Scholars scheme cannot count the same hours towards both HEAR and Lloyds. However, if you have reached your minimum commitment for Lloyds, you are welcome to count additional hours towards the HEAR. Bear in mind this may affect your 'banked' hours. Contact Hannah Hodgson to discuss the best route for you.


7. When can I collect my certificate?

Certificates are printed in the last week of May. If you have submitted an hours log, we will email you when your certificate is ready for collection.