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Complaints

MORSE
Handbook Contents

Index
1 General Information
2 Course Regulations and Progression
3 Module Selection and Course Transfers
4 Teaching, Learning and Study
5 Examinations and Assessment
6 Pastoral Care and Support
7 Student Voice
8 Careers and Personal Development
9 University Information

7.4 Complaints

The Department of Statistics follows the University of Warwick Student Complaints Resolution Pathway for informal and formal concerns or complaints.

https://warwick.ac.uk/services/feedbackcomplaints/students/complaints/

The aims of the Student Complaints Resolution Procedure are:

  • to resolve complaints in a timely, effective and fair manner; and
  • to resolve complaints as close as possible to the academic or service area in which they arise

A complaint is defined for this Procedure as “an expression of significant or sustained dissatisfaction where
a student seeks action to address the problem”.

Complaint Form