MORSE
Handbook Contents

Index

1 General Information

2 Course Regulations and Progression

3 Module Selection and Course Transfers

4 Teaching, Learning and Study

5 Examinations and Assessment

6 Pastoral Care and Support

7 Student Voice

8 Careers and Personal Development

9 University Information

7.4 Complaints

The Department of Statistics follows the University of Warwick Student Complaints Resolution Pathway for informal and formal concerns or complaints.

https://warwick.ac.uk/services/feedbackcomplaints/students/complaints/

The aims of the Student Complaints Resolution Procedure are:

• to resolve complaints in a timely, effective and fair manner; and
• to resolve complaints as close as possible to the academic or service area in which they arise

A complaint is defined for this Procedure as “an expression of significant or sustained dissatisfaction where
a student seeks action to address the problem”.

Complaint Form