5: Pastoral Care and Welfare
The department has a pastoral care system, which is comprised of Personal Tutors, Year Tutors, a Senior Tutor and Student Support and Progression Officers. There are daily drop-in sessionsLink opens in a new window during term time, where you can meet with the Student Support and Progression Officers or Year Tutors if you have anything that you wish to discuss.
Personal Tutor
All students are allocated a Personal Tutor (PT), who is your first point of contact within the Department and someone to whom you can turn for confidential advice regarding academic or personal matters. You can find out who your Personal Tutor is on Tabula.
Your Personal Tutor is there to meet you when things are going well and to help you when things are not going as well as you would like. It is important that you get to know them and they get to know you and you should contact your Personal Tutor to arrange an appointment during their Advice and Feedback hours. Things you may talk to them about include your module choices and changing options; feedback on your academic progress and personal development; your future career including job applications and further study; study abroad opportunities and asking about references.
Where possible, you will retain your Personal Tutor in each year, but if they are on study leave, you will be allocated a temporary or permanent replacement. If you wish to change your Personal Tutor, you should contact the Student Support and Progression Officer ateconomics.pastoral@warwick.ac.ukLink opens in a new window.Link opens in a new window
Year Tutors
The main responsibility of theYear TutorsLink opens in a new windowis to advise students in their respective year group. They sit above the Personal Tutor, as they have more specialist knowledge. You can speak to the Year Tutor about:
Any medical or personal circumstances that are affecting your ability to study and/or engage in your degree course.
Any additional support that you may require from University Support Services.
Any issues relating to Departmental or University rules and regulations.
Withdrawing from or changing your degree.
Any problems relating to academic integrity.
Concerns that you may not wish to raise with your Personal Tutor.
The Year Tutor may email you or ask to meet with you if there are concerns about your attendance or engagement on your degree course; in particular if you have missed too many Monitoring Points or classes.
Senior Tutor
The Senior Tutor has overall responsibility for the Personal Tutor system in Economics. Personal Tutors and Year Tutors may defer cases needing higher-level support to the Senior Tutor, particularly those requiring advocacy or representation at a University committee. You can also contact the Senior Tutor if you have any concerns.
If concerns about your attendance escalate, the Senior Tutor may contact you to discuss support and the consequences of continued non-attendance.
Student Support and Progression Officer
Our Student Support and Progression Officers (SSPOs) are here to offer pastoral support to students. They are available to discuss concerns about your ability to engage with your degree course and advise you on the support services available, both in department and the wider university. Your SSPO may recommend talking to the University's Wellbeing ServicesLink opens in a new window Team or Disability ServicesLink opens in a new window and they will provide you with advice on how to apply for mitigating circumstances or extensions. If there is anything you are unsure about, your SSPO may be the best place to start in order to be signposted to the correct person or department. You can emailLink opens in a new window them or go to their daily drop-in sessionsLink opens in a new window.Withdrawal from your Course
If you have any doubts about your degree and are considering withdrawal, we encourage you to talk to the pastoral support team, who will be able to explain your options. These include a temporary withdrawal, a restart on your current or a new degree and permanent withdrawal.
Temporary Withdrawal
A temporary withdrawal (TWD) is an approved period of time when you are not studying for your award and is governed by University Regulation 36.1Link opens in a new window.Link opens in a new window A TWD request cannot be made after the end of term 2, as these requests are considered by the relevant Exam Board. TWD must be requested for 12 months in the first instance, but this can be extended to a maximum of 2 years.
You can request a TWD for many reasons and should talk with your Personal Tutor or the pastoral support team about it. You should read the information on the university webpagesLink opens in a new window and complete an online TWD form, which must be submitted along with the relevant medical or other evidence. Without evidence, your application may be declined. Final approval lies with the Academic Registrar.
Requests for retrospective TWD, to effectively restart the term or academic year on your return, will be considered only in exceptional circumstances, with a clear rationale and evidence outlining why you were unable to make the request earlier. Retrospective TWD can only be backdated by a maximum of four weeks for student visa holders. If you are a student visa holder you should go to the Student Visa AdviceLink opens in a new window team to seek advice as this will affect your visa. All students should speak toStudent FinanceLink opens in a new windowandAccommodationLink opens in a new windowto notify them of your temporary withdrawal once it has been confirmed.
You are not permitted to attend lectures or classes during your TWD, but will normally retain access to IT and Library facilities to help your return. If you are returning part-way through an academic year, you will be assessed on the basis of the syllabus you studied and where necessary, you will be set a special examination paper. If your TWD was based on medical reasons, you will need to submit a fitness to study certificate on your return.
Restarts
During your first year of study, you may be permitted to restart your course in the following academic year if your first attempt has been affected by issues beyond your control (e.g. if medical problems or personal factors negatively affected your ability to study).
You may also be permitted to restart University the following year on a different course if you find your first choice was not the right one. You must gain approval from the receiving department and should speak to that department’s Director of Undergraduate Studies. You will be treated as a new student when you begin your restart. Please note that there is no guarantee that any restart request will be approved.
If you wish to restart, you should read the information on the university websiteLink opens in a new window and complete the online restart request form.
Permanent withdrawal
If you want to permanently withdraw from your course, whether after a period of temporary withdrawal or not, please make an appointment to see your Year Tutor, as this is a very important decision. If, after this discussion, you still wish to permanently withdraw, you should read the information on the university websiteLink opens in a new window and must complete the online form. You should seek advice fromStudent FinanceLink opens in a new windowon any implications for your fee payments and also from Warwick AccommodationLink opens in a new window. International students should contact Student Visa AdviceLink opens in a new window team to seek advice for details on visa implications.
Other Sources of Support
Wellbeing and Student Support
This is the central university team that is committed to nurturing student mental health and wellness. Within Wellbeing and Student Support (WSS), there are Wellbeing Advisors, Mental Health Nurses, Disability Advisors, Counsellors and Psychological Therapists, all of which are there to support your development and help you during your time at Warwick.
The ChaplaincyLink opens in a new window
The Dean of Students Office plays an important role in the student learning experience at Warwick comprising of academic and professional services staff and students working in close partnership, with strategic leadership of academic support, through the personal tutoring system and the University’s Inclusive Education approach.
Together at Warwick is about creating spaces where students can connect, celebrate, and make the most of their time at Warwick. Whether looking for something regular to be part of, big moments to celebrate, or surprise pop-ups, there's something for everyone.
Living off-campus Link opens in a new window
Advice and guidance to living off-campus co-created with Warwick students.
Report+SupportLink opens in a new window
This service is available to all students who wish to report and/or gain support regarding discrimination or harassment they have faced.