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Departmental news

Electrical Works University House Data Centre – Saturday 31 July

These works are required in order to meet mandatory testing of the fixed power wiring within the data centre. Temporary power will be provided for all services within the data centre and no loss of service is expected, however all services delivered from University House data centre should be classed as at risk between the hours of 06:00 and  17:00 on Saturday the 31st of July 2010.
Fri 30 Jul 2010, 16:04 | Tags: hardware

Data Centre Shutdown - Overnight Friday 6 August

There is a requirement for Estates, in conjunction with ITS, to test all the electrical circuits within the ITS Data Centre. This is statutory work which has to be done at some point and will result in all machines in this data centre being powered down. While this will result in many services being unavailable, the following services WILL be available during this time:

Email (staff and student)

Telecoms (phones and emergency numbers)
Internet access
Managed Desktops – these will only be available if left logged on.

See http://www2.warwick.ac.uk/insite/newsandevents/notices/data_centre_shutdown

Thu 15 Jul 2010, 16:15 | Tags: hardware

Brief Outage for Server ‘Crocus' - 15 July

The Server "Crocus" will be restarted between 6pm and 6:30pm on Thursday 15 July to enable IT Services to complete upgrade work. Crocus is a complex server which is responsible for delivering a wide range of services, including many departmental specific applications and web sites.
See http://www2.warwick.ac.uk/insite/newsandevents/notices/crocus_15-07-2010
Thu 15 Jul 2010, 16:14 | Tags: hardware, web

Data Centre Shutdown – Overnight on Friday August 6

There is a requirement for Estates, in conjunction with ITS, to  test all the electrical circuits within the ITS Data Centre. This is statutory work which has to be done at some point and will result in all machines in this data centre being powered down.  

Although work is underway to mitigate the impact, at the moment this will mean that there are no IT services available from Friday evening until midday Saturday.  

Obviously this will cause major disruption and it is unfortunate that this work comes so soon after 2-outages for the Network Replacement Project.  However,  as it is statutory electrical work, it is unavoidable although we are aiming to minimise the disruption by carrying the work out overnight.

If you have any concerns over the proposed timing of this work, please contact customerservice@warwick.ac.uk

Wed 23 Jun 2010, 15:32 | Tags: hardware

Reminder - Network and Service Outages – Saturday 27 March

As part of the Network Replacement Project (NRP), there is a requirement to move all the equipment within the University’s Data Centres onto the new network. While this work is taking place all IT systems will be unavailable.

The work will be taking place between 08:00 and 16:00. For further information, please see http://www2.warwick.ac.uk/insite/newsandevents/notices/datacentre_outages

Wed 24 Mar 2010, 16:41 | Tags: hardware, network

Some Network Printing Unavailable – Wednesday 24 March 17:00 until 19:30

Due to essential maintenance and upgrade work, Print Manager Tiger is will be unavailable this evening (24th March) between 17:00 and 19:30.  All printing services associated with this server will be unavailable during this time.

Please contact the Helpdesk via Phone or E-mail if you experience any networking printing issues following on from this work.

Wed 24 Mar 2010, 16:41 | Tags: hardware, network

Network Replacement Project (NRP)

The current hardware that provides the data network for campus and residences is approaching end of life and ITS have been working with its suppliers to redesign and replace the hardware. In order to migrate from the old network to the new network, an outage to IT services will be required.

More information


Fri 19 Feb 2010, 09:37 | Tags: hardware, network

Christmas Closure - 24 December to 2 January

Several services will be unavailable over the Christmas period.
Thu 18 Dec 2008, 14:08 | Tags: hardware, work areas, corporate, help desk

Warwick Tree (NAL) and Network Filestore unavailable 10:00 to 18:00 Sat 22 Mar

Whilst essential hardware upgrades take place, it will not be possible to log onto any workstation that uses the Novell Client on Saturday 22nd March between 10:00 and 18:00.  Remote access to network filestore (H drive) and staff email will available via web access using webmail and my.files at http://www2.warwick.ac.uk/insite/

Fri 14 Mar 2008, 12:36 | Tags: hardware, work areas, files/storage

Replacement of Crocus - December 11th and 12th

The server 'Crocus' is due for replacement.  It is a complex server and is responsible for delivering a wide range of services including many departmental specific applications and web sites.  To minimise disruption during its replacement a significant amount of work relocating services has already been achieved. 

Thu 22 Nov 2007, 14:52 | Tags: hardware, web

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