To add increased resilience to the wireless network, upgrade work will be taking place on Thursday 28 May between 07:30 and 08:30. During this time it will not be possible to connect to the wireless network.

The internet connectivity issues experienced by many customers last week has been traced to a problem with the core JANET network which was beyond our control. Investigations are still on-going by JANET to trace the root-cause and to prevent any re-occurrence. Further information is available from JANET. 

To add increased resilience to the wireless network a hardware upgrade is proposed for 12 May. This will mean that there is intermittent connection to the wireless network between 07:30 and 08:00 while the work is taking place.

To provide increased resilience to our connection to the JANET network, we will be performing a hardware upgrade between 07:00 and 09:00 on Tuesday 17 March. Although no impact on service is expected, connection to the Internet should be considered “at risk” while the work is taking place.

IT Services are pleased to confirm that Cisco Systems have been appointed as a Strategic Partner to the University for Networks and Associated Technologies.

There will be intermittent disruption to the University’s Internet connection between 07:00 and 08:00 on Tuesday 16 December to allow for development work on our connection to the SuperJANET network.

With the start of a new-term upon us, a reminder that there are several University Policies governing the use of computers.

Internet access will be unavailable on Monday between 21:00 and 21:45.

On Saturday morning a failure of the Uninterruptible Power Supply (UPS) resulted in a loss of power to the main IT Services Machine Room.

 

IT Services staff attended site on Saturday and Sunday and restored the majority of services, the remaining services are expected to be available this morning (Tuesday 27 May).

 

The University is embarking on a major project to refresh our core IT and communications network.