Frequently asked questions

Can't see an answer to your question? Please contact us and we will endeavour to respond to your email as quickly as possible. Alternatively please view our Welcome to Warwick pages.

Making Payments

This section has answers to the most common issues when making payments for tuition or accommodation fees. If you are not able find find your specific question below please look at our Making PaymentsLink opens in a new window pages. You will find more detailed information here about making Flywire payments, instalments and sponsor payments.

How much are my tuition/accommodation fees?

Tuition fees are detailed in your offer from the University Admissions team and are invoiced after you have completed enrolment (no later than the first day of term). Check your e-mails to find your offer letter.

Accommodation fees are invoiced in accordance with your signed accommodation contract and are payable at the start of each term. You need to log-in to your online accommodation contract to check your payment instalments as these are in your offer e-mail. If you have any queries regarding your accommodation contract please contact accommodation@warwick.ac.uk

If you have already enrolled, you can view your tuition and campus accommodation fees in your Student Records Online account.

When is my payment due?

It depends on the type of course that you are studying. Tuition fees are due by the first day of the academic year.

Most students are eligible to pay their academic fees through the standard instalment plan which you can choose when you enrol online:

50% of tuition fees due by the first day of term 1
25% of tuition fees due by the first day of term 2
25% of tuition fees due by the first day of term 3

If you are a student on a modular course - such as those run by Warwick Business School, Warwick Medical School, the Centre for Lifelong Learning, the Centre for Education Studies, the Centre for Teacher Education or the Schol of Engineering - then you are required to pay for each module attended within 21 calendar days of the invoice being processed to your account.

If you are on a course with a non-standard start date (other than the beginning of the academic year) then you can find your due dates here.

We do not send payment reminders before the due date so please ensure that you initiate your payment to be received within 21 days of the due date to prevent incurring administration fees for late payment.

For instructions on how to make payment, including in advance of your fees being invoiced please use our Flywire Payment Guide.Link opens in a new window

How can I make a payment?

Flywire is our approved payment partner. They facilitate UK and international payments by bank transfer, credit/debit card, Alipay and Union Pay. You can make an immediate bank transfer from your UK bank account through Trustly Online Bank Transfer within the Flywire portal.

Flywire provide a tracking facility so that you know exactly where your payment is and when we have received it. You can also create a payment link within the Flywire portal to send to someone else to pay your feesLink opens in a new window on your behalf.

For instructions on how to make payment, including in advance of your fees being invoiced please see our handy links for guidance:

It is important that the payment includes your Warwick University student ID number in the payment reference. This will enable the University to identify the payment and process it to your student finance account.

Enrolled students with a UK bank account can also pay by Direct Debit - please see more information here Direct Debit

Can I make a payment before I have enrolled or before my fees have been invoiced?

For Course Deposits: You should use the payment link sent to you by the Admissions team and contact them directly if you have any queries.

Advance payments for tuition or accommodation before enrolment, or before fees have been invoiced:

You may make a payment for your tuition, or accommodation fees in advance of completing enrolment, or before your fees have been invoiced on your Student Records Online account. This may be to facilitate the Confirmation of Acceptance for Studies (CAS) or your UK Visa application.

For instructions on how to make payment, including in advance of your fees being invoiced please use our Flywire Open Portal. Please ensure that you quote your Warwick University student ID number in the section on "Info for the receiver" so that we can associate your payment with your student account. For help with making Flywire payments - see our Making Payments pages.

Flywire enables you to track your payment and they will advise you when payment is received by us. If you have already established a CAS record, we aim to update this within 2 working days of your payment being received.

Can someone pay on my behalf?

Your tuition fees, accommodation or other costs may be funded by family members, friends or sponsors. Payment can be made via the Flywire Open Portal. Please ensure that you quote your Warwick University student ID number in the section on "Info for the receiver" so that we can associate your payment with your student account.

Flywire has a handy guideLink opens in a new window for making open portal payments

How can I get help with a Flywire payment?

For instructions on how to make a payment, or to access links for help and advice please see Flywire payments help on our Methods of PaymentLink opens in a new window pages.

For example, you will need to contact Flywire if:

you have entered the wrong student ID number when making a payment
you have entered the wrong contact e-mail address when making a payment
you have received an e-mail from Flywire asking for additional information before completing the payment process

If you scroll to the bottom of the Flywire web page, you will be able to e-mail, call or live chat for help.

Making payments from overseas - including China, India and Nigeria

Flywire has region specific guidance for making payments from overseas.

Some countries have additional requirements when making payments - see:

Indian tax collected at sourceLink opens in a new window
Nigerian payment optionsLink opens in a new window, Form A applicationLink opens in a new window and guidance if your bank in Nigeria will not transfer payment to a third partyLink opens in a new window

If you are experiencing problems with making payments via Flywire then get in touch with their online customer support teamLink opens in a new window.

The exchange rates I am being offered by Flywire are too low - what should I do?

The Flywire portal provides competitive exchange rates and a range of payment options. Exchange rates are subject to fast moving changes on the international currency markets.

Flywire offer a Best Price Guarantee for international bank transfer payments, where - if you are offered a better rate at your bank within two hours of booking a local currency bank transfer payments - Flywire will match it.

Why is Flywire asking me to select another territory or payment method when paying by card?

The Flywire portal has validation checks to ensure that GBP£ payments are from cards issued in the UK or European Economic Area. If you are using a card that fails these validation checks you will be requested to reselect the Country of Payment.

For more help please see our Flywire help guide.

For instructions on how to make payment, including in advance of your fees being invoiced - please see our Methods of PaymentLink opens in a new window pages.

Can I have the University's bank details to make a bank transfer?

The University no longer accepts payment for tuition fees or accommodation by direct bank transfer.

As part of the UK's anti-money laundering legislation, the University needs to understand where payments for tuition fees are coming from.

The University uses Flywire or Direct Debit (with UK bank accounts only) for payment of student tuition fees, accommodation costs and other charges.

The University does not accept cash payments, cheques or direct bank transfers in any currency.

Please don't put your money at risk by dealing with any payment providers, agents or intermediaries, who may offer seemingly attractive rates of exchange or incentives but cannot be guaranteed to be secure or legitimate.

Does the University accept American Express card payments? I have paid my first fee instalment, but the Enrolment Dashboard shows the payment task as incomplete

Instalments and payment plans

Can I pay my tuition/accommodation fees in monthly instalments I want to pay in instalments but my Student Records Online account shows my payment is due in full?

During the Enrolment process you are able to request payment for your tuition fees to be in our standard instalments shown below, or to pay your fees in full at the start of the academic year.

Accommodation fees are due at the start of each term.

The standard instalment schedule for tuition fees is :

50% of tuition fees due by the first day of Term 1
25% of tuition fees due by the first day of Term 2
25% of tuition fees due by the first day of Term 3

If you have not selected the tuition fee instalment option and now want to amend this, please email studentcollections@warwick.ac.uk and quote your Student ID number.

If you have a direct debit mandate set up for your tuition fees please see the due dates here Direct Debit

My postgraduate loan is paid in thirds and doesn't match the University's instalment plan. What should I do? My course starts at a different date to the main start of the academic year - can I still pay in instalments? My course is charged on a modular basis - can I pay in instalments?

Financial Difficulties

What should I do if I’m experiencing financial difficulties?

In the first instance, you should contact studentcollections@warwick.ac.uk, quoting your Student ID number and provide details of your situation. You may need to consider a period of Temporary Withdrawal from your studies until your situation improves. You should discuss this with your academic department before taking any action as they can advise you further.

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Copy Invoices, Receipts and Status Documents

How can I get a tuition/accommodation fee invoice?

You can create a PDF invoice with a Warwick letterhead in your Student Records Online eVision account in the Fees and Charges tab.

If you need a pro-forma invoice before enrolment to secure foreign currency and meet exchange controls, your University Offer letter should suffice but if you need anything in addition then please contact studentfees@warwick.ac.uk

When will my tuition/accommodation fee invoice appear on my online student account?

Your tuition fee invoice is created once you have enrolled for your course. If you are a first year student and you need a formal document to show what fees you will be charged - before you have enrolled - then you can use your offer letter.

Your accommodation fees are created after you have signed your contract which details the termly amounts due on the first date of each term.

How can I get a receipt for my tuition/accommodation fee payment?

Flywire will email you a payment receipt which has the University logo on once payment has been delivered. You can also view payments received in your Student Records Online account.

If you have not received a receipt after 7 working days, please send your Flywire transaction reference or a copy of your remittance with your full name and student ID number to studentcollections@warwick.ac.uk

How can I get a Student Status or Bank Letter?

Student Loans Company (SLC) and Student Finance England

The University needs to confirm my attendance/registration to release my maintenance loan.

The Student Fees Team automatically confirm the registration and attendance of newly enrolled students on a daily basis. This can only be done within 30 days of your course start date.

We are only able to do this once your loan application has been fully approved and you are fully enrolled for the current academic year.

SLC maintenance payments are usually processed by them within 3-4 days of us confirming your attendance.

Part time Undergraduate students - the process is slightly different as attendance can only be confirmed two weeks after the start of term, once module credits have been confirmed.

Postgraduate Students – The Students Fees team is only able to confirm your registration if the course specified on your loan application corresponds to the course you are registered on.

Certain postgraduate courses at Warwick, mainly leading to certificate or diploma qualifications, are not eligible for SLC post graduate loan funding. We will not be able to confirm attendance on these courses, even if you have applied for SLC funding for another course that is eligible. Please check when you apply for SLC funding whether your chosen course is eligible by reference to the list on the SFE portal.

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I’ve applied to SLC for the wrong tuition fee amount. What should I do?

If you have applied for a higher loan value - once your tuition fee has been invoiced the Student Fees Team will notify the Student Loans Company through a Change of Circumstance form that you will be charged a lesser tuition fee amount. The Student Loans Company will then amend your tuition fee loan amount to equal the revised tuition fee.

If you have applied for a lower loan value - you will need to contact the Student Loans Company to request an increase to your tuition fee loan. The Student Loans Company will not make tuition fee loan payments above the value of the loan you have requested previously.

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I've changed course since submitting my loan application. What should I do?

If you have changed course before the original start date, you can change this by logging into your SFE/SLC account.

If you have already started your course Student Fees Team will notify the Student Loans Company that your course has changed since you submitted your loan application.

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Student Finance England’s tuition fee payment schedule is different from the University’s. Is this a problem?

If your loan application has been approved, the University accepts this as confirmation that the Student Loans Company will be meeting all of your tuition fee payments for the academic year within their payment schedule.

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I selected a different University on my loan application. What should I do?

Please send an email to including your Student Support Number ( format ABCD12345678E – four letters, eight numbers and a letter) and advising that you had initially selected a different University on your loan application.

The Student Fees Team will notify the Student Loans Company that you have now enrolled on a course at Warwick. The SLC will then update your information and arrange for tuition fee payments to be made to Warwick.

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My SLC loan won’t be approved before the start of my course, is this a problem?

If your SLC loan has not been approved before you enrol, please indicate in the Online Enrolment Dashboard within your Student Records Online account that you expect SLC to be funding your tuition fees.

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Sponsorship, Bursaries and Scholarships

I have a sponsor who will be paying my tuition fees. How do I provide you with their information?

If you are studying on a modular postgraduate course (many Warwick Business School courses are in this category) then you will not be able to add your sponsor details through the Online Enrolment Dashboard. In this instance, once your fees have been generated you will be sent an e-mail which contains a link to the sponsorship option within Student Records Online. Using the link you can enter your sponsorship details and attach any supporting documents. The Sponsor Invoice Team will verify the information you have submitted, update your student account and send an invoice to your sponsor. Please allow five working days for this to be processed.

Your sponsor has 30 days to pay the invoice, they do not have an option to pay in instalments. If we do not receive payment your fees will be moved to your student account and become payable by you.

For all other courses, during the enrolment process you can upload your Sponsorship confirmation via the Online Enrolment Dashboard. The Sponsor Invoice Team will verify the information you have submitted, update your student account and send an invoice to your sponsor. Please allow five working days for this to be processed.

Your sponsor has 30 days to pay the invoice, they do not have an option to pay in instalments. If we do not receive payment your fees will be moved to your student account and become payable by you.

If you require further information on this topic email sponsorinvoices@warwick.ac.uk

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My sponsorship offer is not available on enrolment. What should I do?

If your sponsor information is not available when you enrol, you can upload this later through the Online Enrolment dashboard in your Student Records Online account. The Sponsor Invoice Team will verify the information you have submitted, update your student account and send an invoice to your sponsor. Please allow five working days for this to be processed.

Your sponsor has 30 days to pay the invoice, they do not have an option to pay in instalments. If we do not receive payment your fees will be moved to your student account and become payable by you.

If you require further information on this topic, please contact

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Has an invoice been sent to my sponsor?

The Sponsor Invoice Team will verify the information you have submitted, update your student account and send an invoice to your sponsor. Please allow five working days for this to be processed. A copy of the invoice is sent to your Warwick email address.

If the uploaded documents are incomplete, the Sponsor Invoice team will contact you to request further details.

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I have been awarded a tuition fee bursary or scholarship from the University, but this isn’t reflected on my Student Records Online account. What should I do?

If you have received confirmation from your academic department or the University that you have been awarded a bursary or scholarship, then there is no need to worry.

Bursary information needs to be added to students’ accounts manually and therefore, due to the large number of bursaries the University administers, may not be reflected on your student account at the point you are asked to enrol.

If you have any queries relating to the value of a Warwick administered bursary or scholarship, please contact your academic department in the first instance who can confirm the details have been sent to the relevant team to update your Student Records Online account.

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How will my bursary/sponsorship be applied to my fees and instalments?

The amount of tuition fee covered by your bursary or scholarship will be deducted from your full tuition fee amount for the academic year.

If your bursary or scholarship doesn’t cover your tuition fees in full then you will need to make payment for the remaining balance by the due date. For further information see When to Pay.

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I have been awarded a bursary or scholarship, but this is not reflected on my CAS. What should I do?

Please contact to arrange for your CAS to be updated.

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CAS Updates and Queries

I have just made a tuition or accommodation fee payment. Please could you update my CAS?

For instructions on how to make payment, including in advance of your fees being invoiced please use our Flywire Payment Guide

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