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Frequently asked questions

How is the price of our food and drink decided?

We work hard with our suppliers to make sure we offer a wide choice of healthy, delicious and sustainable food and drink to the wide variety of customers who visit our outlets. We pay all our staff a living wage which is calculated here. We also perform regular research of high street stores to make sure our prices are competitive. We take all of these considerations into account when pricing the high quality food we serve.

How do we decide on the menu options around campus?

We have a large and diverse number of customers who use our cafes and restaurants therefore we try and offer an affordable variety of options. For example, healthy snack options such as nuts, yoghurts, and fruit, as well as boxed salads, sushi and smoothies are offered at selected outlets across campus. In our larger cafes and restaurants, we always offer vegetarian alternatives as well as any main meal being served with a choice of vegetables and for smaller hot meals, we offer a soup of the day option.

What are Warwick Food Group doing to be more sustainable?

We are always working towards being more sustainable, currently we offer incentives for customers to buy or bring reusable cups to our hot drink outlets as well as reduced prices on certain food options when they are eaten using reusable containers.

Find out more about how we are being sustainable here.

Why do we charge a little extra for dairy alternatives?

Due to the dairy alternatives being a less popular and having a higher cost, the costs per unit of product is considerably higher which makes the price slightly higher, this does mean that we can still provide high quality coffee and service to all of our customers.

Dairy alternatives are free if a customer buys a filter coffee, Americano or tea.

Can I book a table at the outlets around campus?

Yes. Depending on how busy an outlet is, you may book a table at any of our cafes and restaurants. Simply contact the café and restaurant teams with the details of your booking and they will let you know whether they can accommodate your request.

All contact details can be found under the relevant unit here.

I’ve put money in a vending machine but it has taken my money and not given me the item. How do I get my money back?

If you experience any problems with a vending machine, please follow the instructions on the machine or contact the supplier directly. Details can be found here.

Can I sell my own food on campus?

No, we do not permit any individual or independent food sellers other than the University and SU managed outlets to trade on campus.

If you wish to apply to trade at our weekly market days held during term, please get in contact with The Stall Hire Company:

For more information, please see here

Can University departments order food & drink using a costcode?

Warwick Food and Drink deliver across campus using a costcode they can be found here.Link opens in a new window

Currently the university run outlets do not deliver across campus, however both Benugo and Pret a Manger are available on Deliveroo.

Where can I find the opening times for cafes, bars and shops?

All our opening times can be found here.

Opening times are subject to change across the year so please check for updates ahead of visiting us.

Where can I find more information on each outlet?

All our outlet information can be found here.

How will I know what stall will be available at the market on Wednesday?

The market stalls will not necessarily be the same every Wednesday but the full list of the market stalls that we host can be found here.

Or visit our Instagram page for more regular updates.

How can I leave feedback?

You can get in touch with us directly using the Warwick Food Group Contact Form, as well as via QR codes placed around our outlets. By leaving us feedback you will be entered into a competition to win free coffee from our outlets for a month.

What happens to any profit?

Any surplus Warwick Food Group makes is invested into the University to help fund their world leading teaching, learning and research.

Is there a Warwick Retail social media account?

We have a Warwick Food Group Instagram which can be found here.

Where can I find the latest updates on Warwick Food Group?

Our social media is regularly updated, so follow us to stay posted on all the lasts events, offers and openings!

Can I book the Piazza?

You can book both the Piazza and Benefactors all information for booking can be found here.